NTB-National Tire & Battery

4.5
902 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Richardson today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

NTB-National Tire & Battery
1350 E Arapaho Rd, Richardson, TX
75081, United States

Hours

Reviews

4.4
886 reviews
5 stars
707
4 stars
53
3 stars
18
2 stars
28
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers praising individual employees for their exceptional service.

Efficiency

Customers frequently mention quick service, with many reports of timely repairs and minimal wait times.

Honesty

Several reviews highlight the honesty of the service, with no pressure to upsell unnecessary services or products.

Quality of Work

The quality of repairs and maintenance is often commended, with many customers expressing satisfaction with the work done on their vehicles.

Communication

Customers appreciate clear communication regarding services needed and costs, contributing to a positive overall experience.
  • GC
    Gage Cooper
    3 days ago
    5.0
    I was on a second date and she blew 2 tires on the way to my apartment. We drove my car to their shop needing to buy tires. Long story short they followed us back to her car and we took 3 trips there and back taking a tire to the shop and fixing it. Truly unbelievable and very affordable price.
  • JB
    John Bright
    Nov 16, 2025
    2.0
    Instead of having the tire delivered to my location or arranging for a representative from the repair facility to transport it, I was required to have a friend pick me up and drive me to another NTB outlet to retrieve the tires. Furthermore, I was obliged to withdraw cash from an ATM to purchase the tires, as direct debit card payment was not accepted. Could you clarify the policy regarding cash-only transactions for tire purchases? I possess a debit card, credit card, and driver's license. This process proved to be inefficient.
  • AR
    alyssa robinson
    Nov 4, 2025
    5.0
    I would recommend this shop to any friends or family in need of car service/repairs! They truly took care of me and communicated every step of the way. David and Tony have excellent customer service and they were able to get my car out of the shop timely and at a very comparable price! I will definitely come back for any future services!
  • MM
    Mike Margolies
    Oct 28, 2025
    5.0
    Had a nail in my tire. A different service company that had done an alignment for me said there was a nail in my tire that wasn’t reparable. Wanted to sell me a $220 tire. I took it home as tire was under warranty with another company. It was flat in the morning and I took it to NTB. They repaired tire within 30 minutes. Never a question about tire being repaired. Great service, really nice people. GM was great. I’m never going anywhere else.
  • MN
    Micheal Nixon
    Oct 25, 2025
    2.0
    First time and last time took my wife car there it was close and I needed a tire. While waiting another customer walks in says watch your car I look out and they have the hood up and the trunk open on my car. I'm buying tires why is the hood up? I was told this is what they do funny cause I'm getting tires you have No Business under that hood or in that trunk. I'm taking her car to the dealership to make sure it wasn't tampered with.Sad thing they didn't even finish what they were supposed to do. First time and last time NTB.

Frequently Asked Questions About NTB-National Tire & Battery

What types of tires and auto services does NTB-National Tire & Battery in Richardson offer?

NTB offers top-brand tires along with auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

What are the operating hours of NTB-National Tire & Battery in Richardson?

The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.