Business Details
About
Towing Service Station
Jordan Towing Inc provides towing, auto recovery, hauling, and vehicle storing services to the DFW area.
Location
Hours
Reviews
3.3
632 reviews
5 stars
318
4 stars
43
3 stars
21
2 stars
25
1 star
225
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Professionalism
While some drivers were praised for their professionalism and helpfulness, others were criticized for being careless and damaging vehicles.
Pricing Issues
Numerous reviews mentioned excessive and unclear pricing, with customers feeling overcharged for services.
Response Time
Several customers appreciated the quick response time of the towing service, highlighting prompt arrival after calls for assistance.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant dissatisfaction.
- HLHope 27 Express LLC3 days ago1.0Warning: Do NOT use this towing company. After they picked up my truck, they unlawfully increased the price. The normal rate is $600–$900, but I was forced to pay $4,648.00. This is dishonest, unprofessional, and unacceptable.28 mails
- KKKenneth KrausNov 15, 20251.0Had my truck towed here after an accident in June of 2024. I wasn't able to post a review until now due to the insurance lawsuit. When the truck was towed here it had a speaker system with amps. When I went to get everything out after it was declared totaled, they were gone. The first picture is the day of the accident, the second is when I went to get my stuff out and the speakers were not covered by the insurance. Someone at this company stole nearly $2000 worth of speakers and amps. Don't trust them as they obviously do not hire people with morals and ethics.
- CWChristina WNov 13, 20255.0When breaking down on the side of the Dallas North tollway I encountered a great experience with Jordan Towing. The driver was kind, courteous and professional. His main concern was making sure I was safe and able to get off of the highway as quickly as possible. Delivered my car straight to the dealership for repairs. Highly recommend these guys!
- PZP ZNov 12, 20255.0Thanks for making this a good experience at a difficult time. Arrived in about 2.5 hours to tow my car. Great customer service from Lindsey. The driver, Nate, was very helpful, careful with the vehicle & professional!
- JLJ LNov 6, 20255.0Got into a accident on SRT freeway After a while Nate came thru with Jordan towing and helped me out on getting my wrecked truck back home He is very professional and helpful I would recommend him when it comes to towing !!
Frequently Asked Questions About Jordan Towing Inc
What services does Jordan Towing Inc provide?
Jordan Towing Inc offers towing, auto recovery, hauling, and vehicle storing services in the DFW area.
What are the operating hours of Jordan Towing Inc?
Jordan Towing Inc is available 24/7, with operating hours from 12:00 AM to 11:59 PM every day.
Where is Jordan Towing Inc located?
Jordan Towing Inc is located at 601 Digital Dr., Plano, TX 75075, USA.
How can I contact Jordan Towing Inc?
You can contact Jordan Towing Inc by phone at +1 972-380-6300 or by email at jordanandjjdispatch@gmail.com.
What payment options does Jordan Towing Inc accept?
Jordan Towing Inc accepts American Express, cash, Discover, MasterCard, and Visa as payment options.
What specialties does Jordan Towing Inc have?
Jordan Towing Inc specializes in towing, vehicle storage, heavy duty recovery, high-end flatbed and enclosed transport, and heavy haul transport.
Which associations is Jordan Towing Inc affiliated with?
Jordan Towing Inc is affiliated with organizations such as Southwest Tow Operators, TTSA, Plano Police Officer Association, Plano Chamber of Commerce, Texas PDS Troopers Foundation, Texas Department of Public Safety Officers Association, and WreckMaster Association.
What nearby automotive services can customers find close to Jordan Towing Inc?
Nearby automotive services include Dallas European Auto, which offers automotive repair and parking facilities, helping customers address car issues beyond towing needs.
Are there any nearby medical or chiropractic services near Jordan Towing Inc?
Yes, Sullivan Chiropractic Center and Dr. Aimee L. Wright, offering chiropractic and family practice services, are located nearby to support customers’ health needs.
Which community and educational organizations are near Jordan Towing Inc that customers might be interested in?
Close to Jordan Towing Inc, customers can find the North Texas Conference of The United Methodist Church, Center of Church Development, Dallas Dental Assistant School, and Champions School of Real Estate providing community support and educational opportunities.