Need a rental car in Pflugerville, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pecan Street location today.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Mario and Sid for their exceptional service.
Reservation Issues
Several reviews highlighted problems with vehicle availability and the reservation process, including instances of customers being turned away despite having reservations.
Vehicle Condition
Feedback indicated mixed experiences regarding vehicle cleanliness and condition, with some customers reporting issues like smoke odors and unclean interiors.
Efficiency
While many customers appreciated the quick service, others noted long wait times and inefficiencies during busy periods.
Management Concerns
Some reviews pointed out issues with management and staff professionalism, suggesting a need for improved training and customer handling.
RR
Romero
4 days ago
4.0
Loads of carabfprnsame at wholesale prices!
SC
Scott Crump
6 days ago
5.0
Great customer service, I've never had a bad experience.
CM
Cagla Marangozoglu
6 days ago
1.0
I had a confirmed reservation for a car with a scheduled pickup time. I arrived at the location on time and waited patiently until my scheduled pickup time. When I asked the employee at the front desk for an estimate on how much longer I would need to wait, he responded dismissively and rudely, stating that he “didn’t know” and that I simply had to wait with no estimated time provided.
When I mentioned that I would like to cancel the reservation due to the delay and lack of communication, the staff member responded unprofessionally with “go ahead and cancel,” showing no concern and offering no assistance.
This experience was disappointing and unacceptable for a company that claims to value customer service. I was left without proper support, information, or respect for the time and reservation I had secured.
SS
Sarah Schlesinger
Dec 27, 2025
5.0
Always a pleasure, the staff here are fabulous!
MG
Megan Guindon
Dec 2, 2025
5.0
They were super friendly and helpful, even when they were extremely busy.