Excellent service! Definitely give Oscar a call at Custom Auto if you're looking to get your car repaired or serviced!
HC
Heather Curley
Jul 1, 2025
1.0
Horrible work! The owner is extremely greedy. He kept feeding me lies after lies. I should have never showed him the estimate from the insurance company for the pay off of my car because he took the entire amount. He couldn’t figure out how to get the two warning lights off my dashboard for the headlight. He had my car for over a week and still need more time to figure it out. And the work he did is falling apart. If you have a nice car do not go to this place. He rushes and does terrible work.
CB
Chris Bohannon
Jun 15, 2025
5.0
Awesome service, love this place
FR
Frank Robert
Jan 15, 2025
1.0
Exercise extreme caution throughout the repair process. My car was struck, and I entrusted it to a repair shop. I verbally inquired if the quoted repair cost included a new door replacement, and they confirmed it did. When I suggested including this detail in the written contract, the boss dismissed it as unnecessary. However, upon vehicle retrieval, I discovered they had merely repainted the old door instead of replacing it.
Upon questioning this discrepancy, the shop denied any agreement to replace the door. The boss subsequently lost their temper and resorted to profanity.
This experience serves as a stark reminder to always prioritize written documentation. Never rely solely on verbal assurances. Insist on having all agreed-upon terms explicitly outlined and included in the signed contract.
SA
Saroj Aryal
Dec 18, 2018
5.0
I changed my windshield .. good customer service. And they punctual about time.. good one
Frequently Asked Questions About Custom Auto II Collision and Glass
Do i need to have an appointment?
An appointment is not necessary. We welcome walk-in customers at our auto body shop.
Can you match my paint color?
Yes, we have the capability to match your vehicle's paint color accurately.
Do you charge for your quotes?
We provide estimates free of charge. There is no cost for our quotation service.
Do I need to have an appointment at Custom Auto II Collision and Glass?
An appointment is not necessary. Walk-in customers are welcome at our auto body shop.
Can Custom Auto II match my vehicle's paint color?
Yes, we have the capability to accurately match your vehicle's paint color.
Are estimates charged at Custom Auto II Collision and Glass?
No, estimates are provided free of charge. There is no cost for our quotations.
What are the operating hours of Custom Auto II Collision and Glass?
We are open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 3:00 PM, and closed on Sundays.
Does Custom Auto II Collision and Glass accept credit card payments?
Yes, we accept American Express, Discover, MasterCard, Visa, cash, and checks.
Is Custom Auto II Collision and Glass accessible for wheelchair users?
Yes, we have a wheelchair accessible entrance, parking, and restroom.
What services does Custom Auto II Collision and Glass offer?
We provide collision repair, auto glass repair, frame straightening, auto restoration, auto body repair, window tinting, and glass replacement.
Where is Custom Auto II Collision and Glass located?
We are located at 6002 Broadway St, Pearland, TX 77581.
What nearby places can I visit when I come to Custom Auto II Collision and Glass?
Nearby, you can visit Gates Used Cars Inc or GSE Auto Sales if you're looking for a vehicle, or fuel up at the Chevron Station Pearland before or after your visit.
Are there family-friendly locations near Custom Auto II Collision and Glass?
Yes, Children's Choice Learning Center and Oxford Montessori are nearby if you need child care or educational services while visiting.
Can I find other automotive services close to Custom Auto II Collision and Glass?
Yes, Pearland Automotive, Lewis Auto-Texas Radiator Service, and Mark's Mini Storage RV's & Boats are close by if you need additional automotive repair or storage services.