Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
This Safelite location has closed.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Safelite AutoGlass (CLOSED)
619 E. Sam Houston Pkwy S, Pasadena, TX
77503, United States
Hours
Reviews
4.1
531 reviews
5 stars
389
4 stars
23
3 stars
9
2 stars
20
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the professionalism, friendliness, and communication skills of the technicians.
Timeliness
Many reviews highlighted the punctuality of the service, with technicians arriving on time and completing work efficiently.
Quality of Work
Most customers were satisfied with the quality of the repairs and replacements, although there were some complaints about inconsistent service.
Scheduling Issues
Several customers experienced issues with scheduling and communication regarding appointment times and costs.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding customer service and follow-up on complaints.
- LLLauraDec 22, 20255.0Safelite team is on time and professional. I’m always impressed with their customer service.
- DFDaniel FunkDec 19, 20255.0The service tech, Esteban, was personable, professional, and extremely competent in craft. The gasket on my 1996 Cherokee was rock hard, breaking 2 fiber lines and the steel removal line. He stayed in the task, was conscientious of mess and paint preservation, and welcomed my observation and questions about process. 10/10 would work with him again.
- JRJason RiosDec 15, 20255.0The Pasadena location for commercial vehicles was professional and punctual throughout the entire process.
- RRRolando RodriguezDec 15, 20255.0Awesome communication and service from the technician, Christian, who arrived at my house. They were able to fix my windshield early Saturday morning at my house, thus super convenient. Took about an hour to replace the windshield and it looks great.
- SJSantos Torres JrDec 13, 20255.0My dealership (Toyota of Katy) dropped the ball and Safelite and Geico picked the shattered pieced. They coordinated all the paperwork, making this an effortless and non stressful ussue for me.
Frequently Asked Questions About Safelite AutoGlass (CLOSED)
What services does Safelite AutoGlass in Pasadena offer?
Safelite AutoGlass in Pasadena offers auto glass repair and replacement services including windshield chip and crack repair, power window repair, back/rear glass, and side glass replacement, along with windshield wiper replacement.
Where is Safelite AutoGlass located in Pasadena?
Safelite AutoGlass is located at 619 E. Sam Houston Pkwy S, Ste 400, Pasadena, TX 77503.
What are the business hours for Safelite AutoGlass in Pasadena?
The shop is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Safelite AutoGlass provide mobile auto glass repair services?
Yes, Safelite AutoGlass offers both in-shop and convenient mobile auto glass repair and replacement services around Pasadena.
Is there a warranty on windshield repairs at Safelite AutoGlass?
Yes, all windshield repairs come with a national lifetime warranty.
What payment options does Safelite AutoGlass accept?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Which postal codes does Safelite AutoGlass Pasadena service?
They serve multiple postal codes including 77503, 77536, 77508, 77501, 77506, 77502, 77505, 77504, 77015, and others in the surrounding areas.
Are there convenient places near Safelite AutoGlass for customers to visit before or after their appointment?
Yes, customers can visit nearby places such as Deepwater Baseball Park for recreation, Hook It Up restaurant for dining, or Circle K convenience store and gas station for quick errands.
Can I find safety and medical supplies near Safelite AutoGlass Pasadena?
Yes, nearby you will find Cintas First Aid & Safety for medical and safety supplies, as well as VIKING Life-Saving Equipment for safety equipment retail.
How can nearby industrial and business supply companies be useful to customers or local businesses around Safelite AutoGlass?
Nearby companies like Applied Industrial Technologies, Southern Dock Products, and Rexel provide industrial equipment and electrical supplies, which may be useful for fleet maintenance or related business needs for customers in the area.