Rocket Carwash

Reviews

• JS

  J Strait

  1 day ago
  1.0
  Possibly the worst car wash I have patroned (so far). If you only read the headline, stay away from this location. Drive past and don’t look back lest you get locked in for an Unlimited amount of mediocrity and vehicular damage. And the best part? You paid for it. 1. Selling an “Unlimited” package to a first time customer who has not used your service before is a brain dead rookie tactic. It is also off putting and will drive churn rather than new subscribers. 2. Asking why you won’t buy their service when you are an unable to leave is simultaneously predatory and beta-male. 3. The car wash is inadequate and frankly, seeing other REAL reviews on here I feel lucky to have escaped with no damage to my vehicle. 4. There is a large blower for drying towards the end. It is inadequate. My car was fully soaked leaving the wash. The proprietor/franchisee should be embarrassed. 5. The “free” vacuums are “on” as confirmed by a fellow patron. However they barely move air, much less pull on dirt, shirt, or any surface as the vacuum cleaners appear to be barely optimize for any reasonable expectation. Ironically, the vacuums here suck hard. 6. If your car is still soaking wet, the car wash has left out many little towel stations to wipe your car down. Remember, up to this point all of these amenities as described with potential risk of damage your vehicle can all be yours for an Unlimited car wash subscription. 7. The appalling tactic of using canned, scripted, corporate responses to negative reviews is one I’m all too familiar with. They only write those as their marketing manager or agency have instructed them to do so. To be fair, it is the only tactic to combat negative reviews. It would not surprise me to see if steps are taken to take down my own review. I won’t even bring up that positive reviews mentioning how awesome the vacuum cleaners are happen to be sandwiched by many reviewers saying the opposite. Any potential or unfortunate, and hopefully, one time customers reviewing this listing will be able to draw their conclusions. In conclusion, buyer beware. Overpriced, overzealous in it’s odd hill to die on sales tactics, forcing grown men to grovel like I turned them down for the prom, and providing a less than minimum experience for a premium price while begging me to pay more is exactly what you’ll find here. One vehicle damaged is a tragedy. Two is a coincidence. An entire GMB filled with dents and torn off bumpers is a spree. I was fortunate to not have damage to my vehicle. However, please keep scrolling.
• SK

  Syuzanna Kaszo

  3 days ago
  1.0
  A. Not a great car wash. B. Don't sign anything with them! I canceled my plan more thascammed! months ago and had to block my card because they still kept trying to charge me the promo membership price. They just robbed me of $45 dollars today despite the block eventhough I clearly stated I don't want to continue the membership. I live miles away from the location and I was just sweet talked into signing the ONE TIME I visited. Be careful. It's all a scam for a very poor service in return. C. Oh, and I want my MONEY BACK you scammers!
• JL

  Julio Loza

  3 days ago
  1.0
  Do not come to this place. Their vacuums do not work, and they always try to lock you into a long term contract. Save your money.
• IA

  Isak Alcala

  5 days ago
  2.0
  The wash itself is fine and I used the membership several times, but customer service was disappointing and had experienced getting stuck in the wash twice due to equipment issues. I forgot and was 1 day late to cancel my membership and was charged full price. They only refunded half the monthly charge and refused to make a one-time exception. Just something to be aware of.
• MK

  Meghan Kraemer

  Dec 28, 2025
  1.0
  Never coming back. Emailed and called corporate twice. Cancelling my membership for what just happened today. Thankfully everyone is okay including myself who is five months pregnant.