Camping World RV Sales

4.1
2573 reviews
family around a grill at a campground with their camper behind them

About

RV DealerTrailer Dealer
Camping World RV Sales in New Braunfels, TX is your local destination for RV sales, service, and accessories. Browse our wide selection of new and used travel trailers, toy haulers, fifth wheels, and motorhomes from top RV brands. We also provide RV financing and make it easy to trade in or sell your RV. Whether you’re planning weekend getaways or embracing full-time RV living (congrats), Camping World RV Sales helps you find the right RV, keep it maintained with expert RV service, and stock up on the gear and accessories that make every trip memorable. The call to roam lives in all of us and, wherever the road takes you, our New Braunfels RV dealer is here to support your RV journey.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Camping World RV Sales
3891 Interstate 35 Frontage Road, New Braunfels, TX
78130, United States

Hours

Reviews

4.1
2,573 reviews
5 stars
1,660
4 stars
270
3 stars
145
2 stars
117
1 star
381

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly after the sale, with many customers feeling ignored or misled.

Sales Experience

While some customers praised individual salespeople, many expressed frustration with the sales process, including pushy tactics and lack of follow-up.

Service Quality

Customers reported significant issues with service quality, including incomplete repairs, lack of communication, and delays in service.

Warranty Issues

Several reviews mentioned difficulties with warranty claims and cancellations, with customers feeling scammed or misled about coverage.

Overall Satisfaction

Overall, many customers expressed dissatisfaction with their experiences, indicating a trend of unmet expectations and poor follow-through.
  • CW
    Christopher Worrell
    Nov 17, 2025
    1.0
    They do not treat their customers well. No overnight parking for anyone.
  • MS
    Michelle Schreiner
    Nov 9, 2025
    5.0
    Great options! Salesperson was very helpful and patient even though we explained we were not buying right now.
  • MV
    Mya Vigil
    Oct 30, 2025
    1.0
    If you want a business with shady practices who refuses to give you your money and hangs up on you because of their shitty customer service this is the perfect place to buy an RV! We have been sent through the ringer on canceling a warranty for an RV we are selling. What's worse is we dont even want a check we just want a credit on the loan that THROUGH THEM. But instead they canceled without giving us our credit and when we call its "Ill take a message because no one is available", THEN the front desk lady just hangs up on you! Just send me to a manager instead because now Im just going to complain about you too! Horrible service, horrible practices, if they dont give us our credit within the next few weeks we will be getting a lawyer involved because this is ridiculous and its theft. They should be shut down not still scamming unsuspecting customers.
  • EE
    EC
    Oct 20, 2025
    1.0
    They keep you there all day and be nice but if your not approved they drop you like a hot potato they don’t call you back your sales person did not bother to call us nor did Greg like we were told
  • CK
    Chris K
    Oct 10, 2025
    1.0
    Frustrated with the communication from this dealership. Took my RV in for a recall and a service expecting some maintenance and needing to pay for updates. I was told I’d get a quote in email. I received a quote which on the lines of quote only stated the recall items and was a very minimal amount. I get a call when everything was complete stating everything was about $3000. Apparently the quote wasn’t where it was supposed to be on paperwork and it was hidden where it shouldn’t have been when I signed off. Service manager Daniel was nice enough to work a “deal” with me and took off almost $1000 as they did the “platinum package” but they cancelled some items due to the rework in price. I’ve had a little issue with the jacks which I’ve worked through, but most frustrating thing is a switch that was working fine prior to visit is no longer working right. It’s loose and probably needs replacement. Whether this was like or not prior it should’ve been fixed with the “platinum package” and should not have been delivered as such. The switch operates my main lights and needs tape to stay on currently. It took two calls, a voicemail, and an email for a final reply on email to bring the rv back. The dealership is over an hour away so this isn’t a walk in the park. I asked for details on if I could leave there as they were unsure how long it would take and nobody responded. 9.17 for that email. I decided whatever I’ll fix switch myself and just wanted clarity on what to order which was on 10.6 and I’ve gotten no reply. Completely frustrated here and feel I got scammed out of a few thousand dollars.

Frequently Asked Questions About Camping World RV Sales

Do I need an appointment to visit, or can I walk in?

Walk right in! Our experts are here to help with all RV sales and financing. You don't need an appointment.

Do you offer RV financing options?

Yes! We offer many RV financing options. You can even go on our site and get pre-qualified now.