I brought my 2024 Western Star in for service and let me say Grant and his team here at Big Rig Truck Accessories are Aces...We travel all over the country and out of all the shops we ever went to this place is by far the best ..Service, Professionalism,and knowledgeable...They went above and beyond for us and I highly recommend this place for all your BigRig needs! 10 stars if I could ..Thank you Grant and Frances
RH
Richard Hetzel
Aug 10, 2025
5.0
Everybody is nice and friendly.
CK
Chris Knoof
Jul 17, 2025
5.0
Very good. Got us in the shop on short notice for APU repair, Truck PM, AND 500k mile Valve Lash Adjustment. Spent the majority of the day with these fine folks. Francis, Rene, Mike, Lance, Grant, & Cheyne were all very friendly and knowledgeable. Will be back if in need and in the area. Thanks for a job well done with a smile! Highly recommend!
SM
Shane Mcgarry
Jun 24, 2025
5.0
Went in looking for some switches for my older Western Star. Grant went above and beyond to help me find what I was needing. Recommend for anyone needing parts / work on there Tractor.
Frequently Asked Questions About Big Rig Truck Accessories
How often should I change the oil in my semi-truck?
Regular oil changes are key to maintaining your engine's health. While it varies based on your oil type, engine, and usage conditions, a good rule of thumb is to change the oil every 15,000 to 30,000 miles.
How should I check and maintain my truck's tire pressure?
Use a reliable gauge to check tire pressure regularly. Keeping tires properly inflated is crucial for fuel efficiency and extending their life. Always follow the manufacturer's recommended pressure levels.
How frequently should I replace the brake pads and discs on my semi-truck?
This depends on how much you use your truck, but generally, inspect your brake pads and discs every 20,000 to 50,000 miles.
What steps can I take to improve my semi-truck's fuel efficiency?
Enhancing fuel efficiency involves regular maintenance, ensuring tires are properly inflated, driving smoothly, and using suitable lubricants.
How should I manage issues with the exhaust system or diesel particulate filter (DPF)?
Perform regular inspections of the exhaust system and adhere to the manufacturer's guidelines for cleaning or replacing the DPF. Prompt attention to these areas aids in maintaining engine efficiency.
What's an ideal maintenance schedule for a semi-truck?
A good maintenance schedule should include checks of fluids, brakes, tires, lights, and other key components. It could be based on miles driven, operating hours, or set time intervals.
Why are pre-trip inspections important?
Conducting pre-trip inspections is crucial for spotting potential issues early, ensuring safety, and preventing breakdowns. Key areas to check include lights, brakes, tires, and fluids.
How often should the air filter in my truck be replaced?
Check the air filter during regular maintenance. Replacement is typically needed every 20,000 to 50,000 miles, depending on your operating conditions.
What types of services does Big Rig Truck Accessories offer for semi-trucks and pickup trucks?
Big Rig Truck Accessories provides maintenance, repairs, and accessories for big rigs and pickup trucks, including driveline work, brakes and seals, engine work, diagnostic service, hydraulic work, custom welding and fabrication, and preventive maintenance.
What are the operating hours for Big Rig Truck Accessories?
Big Rig Truck Accessories is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. They are also closed on certain holidays like November 27, 2025, December 25, 2025, and January 1, 2026.
Where is Big Rig Truck Accessories located?
Big Rig Truck Accessories is located at 24 Nafta Cir, New Braunfels, TX 78132, United States.
How can I contact Big Rig Truck Accessories for inquiries or appointments?
You can reach Big Rig Truck Accessories by phone at +1 866-228-3997 or +1 830-626-6270, or by email at frances@bigrigtruck.com.
What payment options does Big Rig Truck Accessories accept?
They accept American Express, cash, check, Discover, financing, Mastercard, and Visa as payment options.
Do you provide services by appointment only, or can customers walk in?
Big Rig Truck Accessories offers services by appointment but also welcomes retail walk-in customers.
Are there wheelchair accessible facilities available at Big Rig Truck Accessories?
Yes, Big Rig Truck Accessories has wheelchair accessible entrance, seating, and restrooms, including unisex and accessible restrooms.
What are some nearby places that could be useful for customers visiting Big Rig Truck Accessories?
Nearby places include New Braunfels Towing for emergency roadside services, Hertz for car rentals, and NSD Motorsportz, which offers automotive repairs and oil change services.
How can customers conveniently access Big Rig Truck Accessories when arriving from nearby attraction areas?
Customers visiting nearby attractions like the Reserve at Engel Road or those staying at the Downwind Beach House can easily reach Big Rig Truck Accessories located at 24 Nafta Cir in New Braunfels for all their truck maintenance needs.
Are there any local services nearby that complement the offerings at Big Rig Truck Accessories?
Yes, local services like Diesel Performance Specialists for engine repairs and DPS Full Throttle for truck repairs are nearby and can complement the maintenance and repair services at Big Rig Truck Accessories.