Enterprise Rent-A-Car

4.0
475 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

5711 Highway 6, Missouri City, TX
77459, United States
(281) 261-8776
https://www.enterprise.com/en/car-rental/locations/us/tx/missouri-city-hwy-6-university-0670.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Missouri City, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Highway 6 & University location today.

Location

Enterprise Rent-A-Car
5711 Highway 6, Missouri City, TX
77459, United States

Hours

Reviews

4.0
475 reviews
5 stars
298
4 stars
53
3 stars
30
2 stars
16
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individuals like Kristin, Manny, and Jeff for their exceptional service.

Vehicle Availability

Several customers expressed frustration over the unavailability of reserved vehicles, with some reporting being sent to other locations or receiving different cars than expected.

Cleanliness Issues

There were multiple complaints regarding the cleanliness of the vehicles, with some customers receiving cars that were not properly cleaned before rental.

Mixed Experiences

While many reviews highlighted positive experiences, there were notable negative experiences regarding customer service and billing issues, indicating inconsistency in service quality.
  • RD
    Ray Duarte
    Dec 18, 2025
    3.0
    I was looking for a compatible vehicle to the Jeep truck I was assigned, but they did not have compatible vehicles unless I downgraded. The Enterprise lady told me that she would follow up with me and let me know when I could get a substitute vehicle. She never called me back or let me know the status of another vehicle. I felt I was brushed-off.
  • RM
    Robertus Maximus
    Dec 18, 2025
    5.0
    Excellent experience, professional people, and a great place to rent a car.
  • MM
    Martha Martinez
    Dec 15, 2025
    5.0
    The customer service was fantastic! We walked in on a Saturday with no reservations as our car broke down on the way out to Dallas. They were so busy, but Parker & Lincoln showed no irriation and only kindness with getting us back on the road quickly. It was greatly appreciated, thank you Lincoln & Parker!
  • CG
    Cameron Gordwin
    Dec 9, 2025
    5.0
    Great staff. Smooth and easy process!
  • CR
    Cynthia Reeves
    Dec 1, 2025
    5.0
    I love this location - 5711 Highway 6, Missouri City, TX. The staff are always friendly and efficient. I personally would like to recognize Kristin who assisted me during my pick up and return. Kristin in my opinion is an exceptional employee and an asset to your team. I hope that her unparalleled service does not go unnoticed. Every time that I’ve visited this location I am welcomed by her with a friendly smile and a caring attitude and for that I am grateful as it is not always that we encounter people/employees like her. Just a little bit of kindness goes along way and personally keeps me coming back. Thank you Kristin!! 10/10!!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Missouri City offer?

They offer a wide range of vehicles including rental cars, vans, and luxury cars to suit different needs.

Where is Enterprise Rent-A-Car located in Missouri City?

Enterprise Rent-A-Car is located at 5711 Highway 6, Missouri City, TX 77459.