Business Details
About
Ford DealerCar DealerUsed Car DealerUsed Truck DealerCar Finance and Loan CompanyAuto Repair Shop
Spikes Ford has proudly been Your 5-Star Ford Dealer in Mission, TX, for over 75 years. We have an expansive inventory of new, used and Certified Pre-Owned Ford vehicles for sale, so you're sure to find something you love when you shop at our nearby Ford dealership. Schedule Ford service with us for your next oil change or brake repair.
Details
- DebitAvailable
Location
Hours
Reviews
4.5
2,996 reviews
5 stars
2,416
4 stars
179
3 stars
68
2 stars
55
1 star
278
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales team, particularly Orlando Aparicio and Hiram Montero, for their helpfulness, professionalism, and ability to secure great deals.
Customer Service
While many reviews highlighted excellent customer service, there were significant complaints about poor communication and responsiveness, especially from the service department.
Service Department Issues
Numerous customers reported long wait times, lack of updates, and unsatisfactory service experiences, leading to frustration and dissatisfaction.
Transparency and Honesty
Several reviews indicated concerns about misleading promotions and unclear communication regarding pricing and services, impacting customer trust.
Overall Satisfaction
Despite some negative experiences, many customers expressed overall satisfaction with their vehicle purchases and the professionalism of the sales staff.
- MCMary CruzJul 1, 20225.0Customer service was great very polite and explained everything and car was delivered that same day
- ESEdgar SandovalApr 16, 20201.0Just wanted to let you know that one of your sales rep ( used) really needs to get trained again on how to help a customer out when in the market to purchase a car. My wife and I were approved over the internet sales person told me he would get back to me. I thought he would be busy from the first time I sent him a text. So I sent him a. Text around noon time and asked if he had found out something. And he said let me see. And till now no response from him.. gonna take my business somewhere else.
- ESEduardo Hinojosa SalinasFeb 3, 20204.0Bien ubicado,trato amable, personal capacitado, precios razonables lugar limpio
Frequently Asked Questions About Spikes Ford
What types of vehicles can I find at Spikes Ford in Mission, TX?
Spikes Ford offers a wide inventory of new, used, and Certified Pre-Owned Ford vehicles for sale.
What are the operating hours of Spikes Ford?
Spikes Ford is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
Does Spikes Ford provide automotive repair services?
Yes, Spikes Ford offers automotive repair services including oil changes and brake repairs.
Can I get an oil change at Spikes Ford?
Yes, Spikes Ford provides oil change services as part of their automotive maintenance offerings.
Is there a car wash available at Spikes Ford?
Yes, Spikes Ford has a car wash available for customers.
Can I rent a car at Spikes Ford?
Yes, car rental services are available at Spikes Ford.
Where is Spikes Ford located?
Spikes Ford is located at 805 East Expressway 83, Mission, TX 78572.
What nearby automotive services can I find close to Spikes Ford?
Nearby automotive services include Spikes Quick Lane, Quick Lane Tire and Auto Center, and Happy Dudes Auto Salon for repairs, tire services, and auto detailing.
Are there any nearby medical facilities near Spikes Ford?
Yes, South Texas Health System ER Mission and South Texas Health System Clinics are nearby for any health needs.
What local attractions or amenities are nearby that I might visit before or after my appointment?
You can visit Catholic Veterans Park for recreation or grab a meal at Restaurant Bar La Herradura, a Tex-Mex and Mexican restaurant nearby.