Business Details
About
Kia Dealer
On the hunt for a spacious family SUV or fuel-efficient commuter car? Look no further than Bert Ogden Kia in Mission, TX! Our Rio Grande Valley Kia dealership delivers an expansive variety of new and used Kia vehicles for sale that are sure to catch your eye, from the sporty Seltos crossover and adventurous Telluride SUV to sleek K4 and K5 sedans. No matter what you're searching for, you can rest easy knowing you'll get a fantastic value when you choose us -- We Shop The Competition So You Don't Have To! From exceptional auto sales to certified Kia service and genuine car parts, we have it all. Find out how Bert Ogden Makes It Easy to drive home in a vehicle you love.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,128 reviews
5 stars
810
4 stars
63
3 stars
31
2 stars
18
1 star
206
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times, unresponsive staff, and rude interactions.
Sales Experience
While some customers praised specific sales representatives for their knowledge and helpfulness, others experienced pressure tactics and a lack of transparency during the purchasing process.
Service Department
Numerous reviews highlighted dissatisfaction with the service department, citing long wait times for repairs and a lack of communication regarding vehicle status.
Positive Staff Interactions
Despite negative feedback, several customers mentioned positive experiences with specific staff members who provided excellent service and support.
Overall Disappointment
A significant number of reviews expressed overall disappointment with the dealership, indicating a lack of professionalism and follow-through on promises.
- CMCrystal Molar6 days ago5.0Selena was very attentive and helpful throughout the entire process. Everything was explained and there were no details left out.
- AGAnthony GabbNov 8, 20255.0Highly recommend Bert Ogden Mission Kia because of how hard they worked to get me approved. Had less than stellar credit, but Sid Perez, Ivan Garcia, Reuben De La Rosa, and George Donaldson got me approved in a couple hours. We drove home than same day with our new vehicle. We were trying to get out of our current vehicle and was told by other dealerships we had to put a lot of money down and some said no. Sid called and said come see him. We went there and was approved almost immediately. Sid got us more for our trade and ended up having a great discount/rebate/markdown on our 2023 Kia Sorento. (which is top of the line with great safety features) We had to pick our daughter up from her drum lessons and Ivan went to get her so we can finish the financing. Ivan knew all about the vehicle and explained every feature to us. Their customer service went above and beyond what was expected. Reuben was very helpful in getting us an extended warranty for the vehicle and actually got us a lesser monthly payment. George was checking with us every step of the way. Thank you all for helping us.
- DHDiana HernandezNov 6, 20255.0My daughter's first car! Rammes was super patient and attentive. We truly appreciate the excellent service and friendly atmosphere- highly recommend!
- JVJaime VillarrealOct 27, 20252.0I have to wait here for 3 1/2 hours to get an oil change and an upgrade. The girls name was Selena. I don’t appreciate that at all last time. I was taking care of by a man named Ray. It didn’t take about an hour.
- RHroger hoversonOct 25, 20255.0Alexis is a Knowledgeable Sales Man and very polite. Great to work with. Ruby, the Sales Manager was great to work with as well. Both worked with me to make it a good experience. I buy a new car every 1 or 2 years and I will return to them next car purchase..
Frequently Asked Questions About Bert Ogden Mission Kia
What types of Kia vehicles are available at Bert Ogden Mission Kia?
Bert Ogden Mission Kia offers a wide variety of new and used Kia vehicles including the sporty Seltos crossover, Telluride SUV, and sleek K4 and K5 sedans.
What are the operating hours of Bert Ogden Mission Kia?
The dealership is open Monday through Saturday from 8:30 AM to 10:00 PM and is closed on Sundays.
Does Bert Ogden Mission Kia provide vehicle service and repairs?
Yes, they offer certified Kia service and automotive repairs with genuine car parts.
Is there wheelchair accessibility at Bert Ogden Mission Kia?
Yes, Bert Ogden Mission Kia has wheelchair accessible entrances, parking, seating, and restrooms to accommodate all customers.
Are appointments required to visit or service a vehicle at Bert Ogden Mission Kia?
No, appointments are not required to visit the dealership or for vehicle servicing.
Does Bert Ogden Mission Kia accept credit and debit card payments?
Yes, they accept both credit card and debit card payments for your convenience.
Is onsite parking available for customers at Bert Ogden Mission Kia?
Yes, there is free onsite parking available at the dealership.
Are there other car dealerships near Bert Ogden Mission Kia where I could compare options?
Yes, nearby car dealerships include Kenny's Automobile Sales, Mazda USA, Bert Ogden Mission Mazda, Javier Rivera Auto Sales, and Jason’s Auto Sales, offering additional options for comparison.
What nearby amenities can I visit before or after browsing vehicles at Bert Ogden Mission Kia?
You can enjoy nearby places such as Denny's restaurant for meals, Allure Nails & Spa for relaxation, and the City of Mcallen sports and recreation venues.
Are there convenient financial services close to Bert Ogden Mission Kia to assist with car financing?
Yes, nearby financial services include Chase bank, Vantage Bank Texas, Capital One Bank, and Security Service Federal Credit Union to help with financing and banking needs.