The latest Nissan lineup offers a superb selection of commuter cars, family SUVs, rugged pickups and eco-friendly EVs, ensuring you find the perfect new vehicle for your lifestyle. From competitively priced new Nissan models to affordable used cars for sale, We Shop The Competition So You Don't Have To, ensuring you get a great price and payment plan you can smile about. Need a fast oil change or certified Nissan service in McAllen, TX? Bert Ogden Makes It Easy to schedule a Nissan service appointment nearby for the car care you need.
Customers consistently praised the sales team for their professionalism, helpfulness, and lack of pressure during the car-buying process.
Customer Service
Overall, customer service was highlighted as excellent, with many reviews mentioning friendly and attentive staff.
Service Department Issues
Several customers reported long wait times and poor communication in the service department, leading to dissatisfaction.
Employee Recognition
Specific employees, such as Nitza, Jesus Marrero, and Armando, received multiple commendations for their exceptional service.
IB
israel b
1 day ago
1.0
I would give the service department negative stars for pricing transparency. I called to ask for the exact price, including taxes, for a simple oil change. The first person told me it would be $90 but did not provide her name and could not give an exact total with taxes. The second person I spoke with, Nereida, told me $79, but again could not provide the final price with taxes.
On top of that, they seemed bothered when I asked simple questions. If employees in the service department can’t answer basic pricing questions or are annoyed by customers asking them—why work in that department at all? This experience was frustrating and unprofessional.
FP
Frosty Proud
Jan 3, 2026
1.0
When I write Reviews it is my honest intention to make sure people understand, This has to be the most unprofessional dealership I have ever been to, and I felt they tried to take advantage of me as a first-time buyer, they do not respond to offers via call either and insist on coming in person, if a dealership ever tells you they can give you the best deal in person RUN, The best thing as a customer in any deal is to use your two legs to walk out on any deal and never feel embarrassed to do so, never let anyone run you into a bad deal, and remember its always the “best deal” they can do, be wise and research the vehicle and MSRP, They obviously did not think I would walk away from a deal which they had completely overpriced it on a base model vehicle. I would not conduct business nor refer anyone here ever again.
BB
BoBo Bonaventure
Jan 2, 2026
5.0
Burt Ogden Nissan in McAllen Texas are super great people to work with. Please take the time and travel from up north down south to McAllen Texas to enjoy personalized and professional care. I’m buying my next vehicle with Bert Ogden….
DC
Dion Casas
Dec 30, 2025
4.0
Mr Harris is a very nice employee. Made me feel welcome. Mentioned some other items i needed to fix on my car but did not pressure me. Considering the amount of work done wait time was reasonable. Only complaint was not having hot chocolate in the machine.
LG
Laura Garcia
Dec 27, 2025
5.0
We had an excellent experience buying our car from Jesus Marrero. From start to finish, he was professional, knowledgeable, and genuinely helpful. He took the time to answer all of our questions, made sure we felt comfortable with every step of the process, and never pressured us. The whole experience was smooth and stress-free, and we couldn’t be happier with our purchase. Thank you Jesus for your help!
Frequently Asked Questions About Bert Ogden McAllen Nissan
What types of vehicles does Bert Ogden McAllen Nissan offer?
Bert Ogden McAllen Nissan offers a wide selection including commuter cars, family SUVs, rugged pickups, eco-friendly electric vehicles, new Nissan models, and affordable used cars.
Where is Bert Ogden McAllen Nissan located?
It is located at 721 N Jackson Rd, McAllen, TX 78501, USA.
What are the business hours of Bert Ogden McAllen Nissan?
The dealership is open Monday through Saturday from 8:30 AM to 10:00 PM and closed on Sundays.
Does Bert Ogden McAllen Nissan offer vehicle repair and maintenance services?
Yes, the dealership provides certified Nissan service including fast oil changes and general vehicle maintenance.
Is Bert Ogden McAllen Nissan wheelchair accessible?
Yes, the dealership has wheelchair accessible entrances, parking, seating, and restrooms.
What payment methods are accepted at Bert Ogden McAllen Nissan?
They accept credit cards, debit cards, and paychecks as payment methods.
Does Bert Ogden McAllen Nissan require appointments for service?
No, appointments are not required; you can visit or schedule service appointments easily.
Are there convenient parking options at Bert Ogden McAllen Nissan?
Yes, the dealership offers free onsite parking with a parking lot available for customers.
What nearby car dealerships are close to Bert Ogden McAllen Nissan?
Nearby dealerships include Nissan Sales, Bert Ogden Nissan, and Joe Mata Nissan McAllen, making it easy to compare vehicles and services in the area.
What nearby amenities can customers visit before or after their visit to Bert Ogden McAllen Nissan?
Customers can visit nearby places like Wells Fargo ATM for banking needs, Smokin' Moon BBQ & Beer Garden for dining, and Stripes convenience store for quick snacks and gas.
Are there local media or entertainment options around Bert Ogden McAllen Nissan?
Yes, customers can explore nearby media and entertainment spots such as KFXV - Fox News Rio Grande Valley, KFRQ radio station, and Entravision broadcasting media.