Business Details
About
Nissan Dealer
The latest Nissan lineup offers a superb selection of commuter cars, family SUVs, rugged pickups and eco-friendly EVs, ensuring you find the perfect new vehicle for your lifestyle. From competitively priced new Nissan models to affordable used cars for sale, We Shop The Competition So You Don't Have To, ensuring you get a great price and payment plan you can smile about. Need a fast oil change or certified Nissan service in McAllen, TX? Bert Ogden Makes It Easy to schedule a Nissan service appointment nearby for the car care you need.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
3,317 reviews
5 stars
2,586
4 stars
188
3 stars
91
2 stars
71
1 star
381
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the outstanding customer service provided by various staff members, particularly salespeople like Armando and Ruben.
Service Delays
Several reviews highlighted issues with long wait times for service appointments, with some customers expressing frustration over delays.
Knowledgeable Staff
Technicians and service advisors were frequently noted for their professionalism and knowledge, helping customers understand vehicle issues and solutions.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding poor communication and service follow-up, leading to dissatisfaction.
Sales Experience
Customers reported positive experiences during the vehicle purchasing process, with many feeling well-supported and informed throughout.
- AAAbraham Rex Escudero (Ares)Nov 15, 20255.0Picked up one of their new 2026 Rogue Rock Creek, service was great with sir Dillon Lerma, it wasn't available at the site at first but he brought it in from another area as well as have it cleaned ready to go. They also gave me discounts as well as further patterned down the price to my request. Will buy again in the future 👍
- NNNathalyNov 11, 20251.0I’m writing to share my disappointment with the service I received during my recent oil change visit. Before going in, I called to make an appointment, but the representative told me that appointments were not needed and I could just walk in. When I arrived, I noticed that other customers were being helped based on appointments. I felt skipped over and ended up waiting a total of four hours — something that has never happened in the five years I’ve been servicing my vehicle with Nissan. I also asked the service advisor, Victoria Alamia, how long it would take, and she told me 20–30 minutes. However, my service took over two hours longer than that estimate. This experience was frustrating and felt unfair. If I had been given accurate information from the start, I would have scheduled an appointment and planned my time better. I value Nissan’s service, but this visit was very disappointing. I would appreciate it if this matter could be reviewed to help improve communication and fairness for future customers.
- LMLuis MadrigalNov 9, 20253.0Its the car sales business so no one goes in wanting to make friends. But business must be bad because they Sales manager was ripping on their sister companies sales manager. Im older and have purchases plenty of car so this tactic didnt cloud my financial decision but found it as a weak and dirty tactic. Mildly funny because he was pointing out the other sales managers tricks and tactics acking like he himself was free of dirty tricks only to expose on in front of him.
- JLJose LopezNov 7, 20251.0Extremely disappointing experience. It took three days to receive a simple quotation, and when it finally arrived, it was incorrect. Afterward, I received a call that came across as disrespectful and unprofessional. I was a ready buyer, prepared to make the purchase immediately — no convincing needed, just accurate information. Instead, I had to call twice to follow up and still didn’t receive proper assistance. It’s unacceptable for a customer to have to chase the salesperson just to get basic service. This dealership clearly lacks commitment and respect for its clients. It’s unfortunate, because what could have been the easiest sale of the month turned into a frustrating experience due to poor communication and a lack of attention. I’ve purchased vehicles from other dealerships within the same group and have always received excellent service, but this one was a complete disappointment. Hopefully, management takes this feedback seriously and improves the way they treat their customers.
- JPJorge PerezNov 1, 20255.0Frank was a great services consultant, was quick to get symptom notes and get a technician out to test drive with us. He was also our consultant a few months ago, outstanding job on keeping us updated step-by-step. Overall, outstanding customer service both times. Israel was the technician that initially did the test drive. Asked questions about symptoms (which he confirmed with test drive) and how often the occurrence. Also explained how fuel grades affect different engine setups. All this showed his vast knowledge of his profession.
Frequently Asked Questions About Bert Ogden McAllen Nissan
What types of vehicles does Bert Ogden McAllen Nissan offer?
Bert Ogden McAllen Nissan offers a wide selection including commuter cars, family SUVs, rugged pickups, eco-friendly electric vehicles, new Nissan models, and affordable used cars.
Where is Bert Ogden McAllen Nissan located?
It is located at 721 N Jackson Rd, McAllen, TX 78501, USA.
What are the business hours of Bert Ogden McAllen Nissan?
The dealership is open Monday through Saturday from 8:30 AM to 10:00 PM and closed on Sundays.
Does Bert Ogden McAllen Nissan offer vehicle repair and maintenance services?
Yes, the dealership provides certified Nissan service including fast oil changes and general vehicle maintenance.
Is Bert Ogden McAllen Nissan wheelchair accessible?
Yes, the dealership has wheelchair accessible entrances, parking, seating, and restrooms.
What payment methods are accepted at Bert Ogden McAllen Nissan?
They accept credit cards, debit cards, and paychecks as payment methods.
Does Bert Ogden McAllen Nissan require appointments for service?
No, appointments are not required; you can visit or schedule service appointments easily.
Are there convenient parking options at Bert Ogden McAllen Nissan?
Yes, the dealership offers free onsite parking with a parking lot available for customers.
What nearby car dealerships are close to Bert Ogden McAllen Nissan?
Nearby dealerships include Nissan Sales, Bert Ogden Nissan, and Joe Mata Nissan McAllen, making it easy to compare vehicles and services in the area.
What nearby amenities can customers visit before or after their visit to Bert Ogden McAllen Nissan?
Customers can visit nearby places like Wells Fargo ATM for banking needs, Smokin' Moon BBQ & Beer Garden for dining, and Stripes convenience store for quick snacks and gas.
Are there local media or entertainment options around Bert Ogden McAllen Nissan?
Yes, customers can explore nearby media and entertainment spots such as KFXV - Fox News Rio Grande Valley, KFRQ radio station, and Entravision broadcasting media.