Bert Ogden McAllen Nissan

4.4
3421 reviews

About

Nissan Dealer
The latest Nissan lineup offers a superb selection of commuter cars, family SUVs, rugged pickups and eco-friendly EVs, ensuring you find the perfect new vehicle for your lifestyle. From competitively priced new Nissan models to affordable used cars for sale, We Shop The Competition So You Don't Have To, ensuring you get a great price and payment plan you can smile about. Need a fast oil change or certified Nissan service in McAllen, TX? Bert Ogden Makes It Easy to schedule a Nissan service appointment nearby for the car care you need.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Bert Ogden McAllen Nissan
721 N Jackson Rd, McAllen, TX
78501, United States

Hours

Reviews

4.4
3,421 reviews
5 stars
2,685
4 stars
187
3 stars
91
2 stars
73
1 star
385

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the sales team for their professionalism, helpfulness, and lack of pressure during the car-buying process.

Customer Service

Overall, customer service was highlighted as excellent, with many reviews mentioning friendly and attentive staff.

Service Department Issues

Several customers reported long wait times and poor communication in the service department, leading to dissatisfaction.

Employee Recognition

Specific employees, such as Nitza, Jesus Marrero, and Armando, received multiple commendations for their exceptional service.
  • IB
    israel b
    1 day ago
    1.0
    I would give the service department negative stars for pricing transparency. I called to ask for the exact price, including taxes, for a simple oil change. The first person told me it would be $90 but did not provide her name and could not give an exact total with taxes. The second person I spoke with, Nereida, told me $79, but again could not provide the final price with taxes. On top of that, they seemed bothered when I asked simple questions. If employees in the service department can’t answer basic pricing questions or are annoyed by customers asking them—why work in that department at all? This experience was frustrating and unprofessional.
  • FP
    Frosty Proud
    Jan 3, 2026
    1.0
    When I write Reviews it is my honest intention to make sure people understand, This has to be the most unprofessional dealership I have ever been to, and I felt they tried to take advantage of me as a first-time buyer, they do not respond to offers via call either and insist on coming in person, if a dealership ever tells you they can give you the best deal in person RUN, The best thing as a customer in any deal is to use your two legs to walk out on any deal and never feel embarrassed to do so, never let anyone run you into a bad deal, and remember its always the “best deal” they can do, be wise and research the vehicle and MSRP, They obviously did not think I would walk away from a deal which they had completely overpriced it on a base model vehicle. I would not conduct business nor refer anyone here ever again.
  • BB
    BoBo Bonaventure
    Jan 2, 2026
    5.0
    Burt Ogden Nissan in McAllen Texas are super great people to work with. Please take the time and travel from up north down south to McAllen Texas to enjoy personalized and professional care. I’m buying my next vehicle with Bert Ogden….
  • DC
    Dion Casas
    Dec 30, 2025
    4.0
    Mr Harris is a very nice employee. Made me feel welcome. Mentioned some other items i needed to fix on my car but did not pressure me. Considering the amount of work done wait time was reasonable. Only complaint was not having hot chocolate in the machine.
  • LG
    Laura Garcia
    Dec 27, 2025
    5.0
    We had an excellent experience buying our car from Jesus Marrero. From start to finish, he was professional, knowledgeable, and genuinely helpful. He took the time to answer all of our questions, made sure we felt comfortable with every step of the process, and never pressured us. The whole experience was smooth and stress-free, and we couldn’t be happier with our purchase. Thank you Jesus for your help!

Frequently Asked Questions About Bert Ogden McAllen Nissan

What types of vehicles does Bert Ogden McAllen Nissan offer?

Bert Ogden McAllen Nissan offers a wide selection including commuter cars, family SUVs, rugged pickups, eco-friendly electric vehicles, new Nissan models, and affordable used cars.

Where is Bert Ogden McAllen Nissan located?

It is located at 721 N Jackson Rd, McAllen, TX 78501, USA.