Business Details
About
Auto Glass ShopWindshield Repair
Platinum Auto Glass provides windshield repair, replacement, and ADAS calibration services for classic, vintage, fleet, commercial, and dealership vehicles in the Lewisville, TX, area.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
5.0
284 reviews
5 stars
280
4 stars1
3 stars2
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and efficient service provided by the staff.
Quality of Work
The quality of workmanship received high marks, with many reviews highlighting attention to detail and satisfaction with repairs.
Timeliness
Many customers noted the fast service and quick turnaround times for repairs and replacements.
Pricing
The business is recognized for offering competitive and fair pricing compared to larger chains.
Communication Issues
Some customers reported issues with communication, particularly regarding follow-ups and scheduling.
- RTRonnie TaylorJan 3, 20265.0The Staff and Service was Awesome!
- KHKeith HoffmanJan 1, 20265.0Fantastic service. Got me in on short notice, and repaired my ding. I hate to say I'll be back, as i don't want to, but if I do need another repair or replacement, i will be back to Platinum Auto Glass
- GKGlenn KimballDec 23, 20255.0Speedy repair of a Subaru windshield. Staff are professionals and workmanship is exemplary. Thank you!!
- DBDylan BDec 16, 20255.0Very nice, available same day, got the glass replaced in a timely manner. Great price for great quality
- VSVance SparksNov 26, 20255.0Fast, friendly and professional service. They’re family owned and operated which is what I prefer and what we should all support whenever possible. My insurance to use aftermarket glass but I used OEM because it was a rear glass. Your insurance will try to select a national chain glass company but you don’t have to use them. You CAN vet and use whomever you want just like I did.
Frequently Asked Questions About Platinum Auto Glass
Where are you located?
Our primary service center is in Lewisville, Texas. We also provide mobile services throughout the Dallas-Fort Worth area. For our Grapevine location, we exclusively offer mobile services, bringing our expertise directly to you.
Can I visit the Grapevine location?
The Grapevine team operates solely as a mobile unit. There is no physical storefront available for walk-in appointments at this location.
What services do you offer?
Our core services include windshield repair and replacement. We specialize in servicing classic and vintage vehicles, as well as fleet, commercial, and dealership accounts. Additionally, we offer advanced driver assistance systems (ADAS) calibration.
Do you work with insurance?
We collaborate with all major insurance providers to process claims for our auto glass services. Our team is experienced in handling insurance paperwork to ensure a smooth process for our customers.
Do you offer warranties?
We provide lifetime warranties on all our workmanship. This ensures our customers have long-term peace of mind regarding the quality and durability of our auto glass services.
Do I need an appointment?
While we do accommodate walk-ins when possible, we strongly recommend scheduling an appointment. This is particularly important for calibration services or in-shop work to ensure we can provide you with prompt and efficient service.
How long is my quote valid?
Our quotes remain valid for a period of seven days. This limited validity is due to frequent price adjustments from manufacturers and changes related to tariffs in the auto glass industry.
What type of glass replacement do you offer?
We offer both original equipment manufacturer (OEM) glass and aftermarket options from certified producers that meet safety standards. Our team is available to discuss the various options suitable for your specific vehicle.
Do you offer any discounts or promotions?
We regularly feature seasonal promotions. Additionally, we offer discounts for military personnel, first responders, and educators. Please inquire about current offers when scheduling your service.
Where is Platinum Auto Glass located?
Platinum Auto Glass's primary service center is at 985 E State Highway 121, Suite 503, Lewisville, TX 75057. They also offer mobile services throughout the Dallas-Fort Worth area and exclusively mobile services in Grapevine.
Does the Grapevine location have a physical storefront for visits?
No, the Grapevine location operates solely as a mobile unit and does not have a physical storefront for walk-in appointments.
What auto glass services does Platinum Auto Glass provide?
They provide windshield repair and replacement, specialize in classic and vintage vehicle services, fleet and commercial/dealership accounts, and offer advanced driver assistance systems (ADAS) calibration.
Does Platinum Auto Glass work with insurance companies?
Yes, they collaborate with all major insurance providers and assist customers with insurance claims for auto glass services.
Are warranties offered on repairs and replacements?
Platinum Auto Glass provides lifetime warranties on all workmanship to ensure long-term peace of mind.
Are appointments required to receive service?
Appointments are strongly recommended, especially for calibration or in-shop services, although walk-ins are accommodated when possible.
What types of payment methods does Platinum Auto Glass accept?
They accept American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can customers get online estimates for services?
Yes, Platinum Auto Glass offers online estimates for their services.
What nearby automotive service providers are close to Platinum Auto Glass?
Nearby automotive services include Reserve Customs and Service, Evolution Dynamics, Rangers PDR, MadWorks Customs, and Synergy Tint. Customers can visit these for related services like auto repairs, customization, and tinting before or after their visit.
Are there nearby car dealerships or related businesses to Platinum Auto Glass?
Yes, nearby businesses such as Complete Auto Solutions, Driven Motorsports, and DFW Redline Racers offer car and motorcycle sales and related automotive parts, providing customers options for vehicle purchases or accessories.
What nearby facilities can help customers find or access Platinum Auto Glass?
The nearby transportation service venetexpress can assist customers in reaching Platinum Auto Glass, making it easier to access their location and services.