Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Katy #1584 in Katy, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Katy, TX or call us at (281) 646-9233.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
710 reviews
5 stars
434
4 stars
128
3 stars
52
2 stars
15
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Quansi, Manuel, and Jose for their exceptional service.
Product Availability
Customers frequently noted that the store had a good selection of auto parts and tools, often finding what they needed.
Mixed Experiences
While many reviews were positive, there were also complaints about poor service from certain employees, long wait times, and issues with product quality.
Store Environment
The store was generally described as clean and organized, contributing to a pleasant shopping experience.
Quick Service
Several customers appreciated the quick service they received, especially for battery installations and other urgent needs.
- EGElon GarrawayNov 17, 20255.0Quansi was extremely helpful to me even going above and beyond offering me more stuff that I needed that slipped mind. Thanks
- JRJOSE MIGUEL RINCONNov 10, 20255.0Bien, recomendado
- LCLucho ChasNov 4, 20251.0I’ve been an AutoZone customer for a long time and almost never had any problems until this time, when I had to replace my wife’s car battery for the second time. On a previous occasion, I bought the same brand of battery (Duralast) and they helped me install it without any excuses. This time, I went to the store and politely asked if they could check the battery and replace it if necessary. The employee came out, tested it, and told me it needed to be replaced. I said yes, I’d buy it so they could help me install it. Then that employee walked away to ask someone else. A second person came over and told me they couldn’t do it. I explained that the battery was a Duralast — the same brand they sell — and asked why they couldn’t replace it. He walked away again, and when I asked for his name, he replied in a disrespectful and arrogant way, saying, “My name is John, el mero mero and I’m the boss of the store.” It felt like they refused to install the battery because they want the informal mechanics outside to do it instead. I then called customer service, was put on hold, gave my information, and was told a regional manager would call me back. It’s been two days, and I’ve never received a call. AutoZone has a great variety of products, but the employees at this location need better training and should learn to treat customers with respect. Also, regional managers should take the time to respond to unsatisfied customers.
- JRjaviir reyesNov 2, 20254.0Muy lento la atención. Tarde 30 más de 20 minutos esperando a ser atendido
- JLJazmyne LacyOct 23, 20255.0Been having car trouble for 3 days now, Javir B welcomed me, was able to locate the problem and fix it all within 20min. Thank you so much!! Definitely recommend Javir B 👍🏾
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Katy, TX?
AutoZone Auto Parts in Katy, TX is open Monday through Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 10:00 PM.
Where is AutoZone Auto Parts located in Katy, TX?
The store is located at 2125 N Fry Rd, Katy, TX 77449, USA.
What types of automotive products does AutoZone Auto Parts offer?
They offer a wide range of automotive products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide in-store pickup and delivery services?
Yes, they offer in-store pickup and same day delivery services, including curbside pickup and in-store shopping.
What are some of the brands available at AutoZone Auto Parts in Katy?
They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Katy for customer service?
You can call them at (281) 646-9233 or email customer.service@autozone.com for assistance.
What nearby automotive service centers are close to AutoZone Auto Parts in Katy?
Nearby automotive services include Havoline Xpress Lube for oil changes, Katy Auto Experts, Nexar Auto Repair Katy, Fry Road Lube Center, Katy Brakes & Alignment, and Power Tires and Wheels.
Are there any nearby places where I can get my car washed after purchasing auto parts?
Yes, Superior Car Wash is located nearby and offers car wash and auto detailing services.
Where can I find food options near AutoZone Auto Parts in Katy?
You can visit nearby eateries such as Tacos Regios El Coquis, Medallo, and Magili Bakery for Mexican, Colombian, and Salvadoran cuisine respectively.
Are there any local professional services close to AutoZone Auto Parts for health and wellness?
Yes, nearby you can find Fry Road Animal Clinic for pet care, One Life Chiropractic, dan wellness clinic for acupuncture and traditional Chinese medicine, and Family Medicine hospital services.