AutoZone Auto Parts

4.1
721 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Katy #1584 in Katy, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Katy, TX or call us at (281) 646-9233.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2125 N Fry Rd, Katy, TX
77449, United States

Hours

Reviews

4.1
721 reviews
5 stars
439
4 stars
130
3 stars
52
2 stars
15
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for being rude and unhelpful.

Service Speed

Customers frequently reported slow service and long wait times, with some expressing frustration over delays.

Product Availability

Many customers appreciated the variety of products available, but there were complaints about receiving incorrect or used items.

Employee Attitude

While some employees were noted for their friendliness and willingness to help, others were described as lazy or disrespectful.
  • DB
    Dayron Benavides
    3 days ago
    1.0
    They close ahead of time I went at 9:46 the google maps says it closed at 10 and at 9:46 they had the door closed there was no one please respect people’s time
  • JH
    Jibely Henriquez
    Jan 13, 2026
    5.0
    Amazing customer service. Both Esteban and Quansi went above and beyond to help me with my car. There was no hesitation to make sure I left with a good battery. Thank you for all your help!
  • LW
    Lucky Win
    Dec 3, 2025
    1.0
    Very slow. Employee working lazy slowly. wasted time of client.they Sold me wrong stuff and very slow refund.
  • LV
    Leonardo Vergel
    Nov 27, 2025
    1.0
    Un asco la atención de verdad tomo esta medidas para expresarme no es primera ves q esta tienda trate mal a uno no sirven para la atención al cliente y lastima q todos paguen por igual en esa tienda solo uno trata bien a la gente es un señor alto viejo The service is awful. I'm taking this measure to express my frustration. It's not the first time this store has treated me badly. They're useless at customer service, and it's a shame everyone pays the same price. Only one person treats people well—a tall, old man.
  • DW
    Dominique Williams
    Nov 27, 2025
    5.0
    Josua and John at the Fry Road auto zone are amazing. They were patient, kind, and respectful. I really appreciate quality customer service. Please give these to a pay increase.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Katy, TX?

AutoZone Auto Parts in Katy, TX is open Monday through Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 10:00 PM.

Where is AutoZone Auto Parts located in Katy, TX?

The store is located at 2125 N Fry Rd, Katy, TX 77449, USA.