Penske Truck Rental - Closed

Reviews

• TS

  Tony Stringfellow

  Jul 20, 2024
  5.0
  The moving furniture for 20 years I’ve always had a gravy experience dealing with Penske especially the Erlanger location
• TF

  Tim Furney

  Feb 4, 2024
  5.0
  I buy equipment all over the country and if it's a long distance purchase, I'll fly and rent a truck to drive it back home to Florida. Last week I reserved a truck and flew 1500 mile to Dallas. When I got there everything went as normal until Samantha pulled up in my truck. I took a look at it and noticed that the overhead door was too low for the load I was picking up. I told her that this truck wouldn't work and why. She spun around toward the door of the office and said, "Well then, lets go find you a truck." After a few clicks and a couple of phone calls she was able to locate the perfect option and even paid for an Uber ride to get me there - all with a happy to help - very professional attitude. I could not possible have been more grateful. Just when I thought that true customer service was a thing of the past, I found it at Penske Truck Rental in Irving Texas. Sami saved my day and my trip! I don't know, being 1500 miles from home, what I would have done without her. Thank you to the Penske Team and especially you Sami! It's people like you that raise the whole company. If anyone ever asks me who to call for a rental truck, I will dial up Penske on my own cell phone and hand it to them. If they are lucky - Samantha will pick up. Tim West Coast Equipment of Florida
• ZG

  Zay Gray

  Mar 17, 2023
  1.0
  $2500 to rent a 26ft box truck is insane…. DON’T RECOMMEND THESE SCAMMERS
• KH

  Keith Heinsohn

  Jul 6, 2022
  5.0
  Primarily a storage and drop off location.

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