Business Details
About
Auto Repair Shop
For more than 20 years, Westbahn Auto Service has proudly been serving the community of Houston, Texas, and its surrounding areas. Our family-owned and operated automotive service station specializes in both auto repair and maintenance and collision repair services. Our experienced team can handle any type of job on any make and model. From American trucks to European muscle cars to fleet services, we do it all!
Details
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
544 reviews
5 stars
453
4 stars
37
3 stars6
2 stars
9
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their willingness to assist and communicate effectively.
Pricing
Feedback indicated mixed opinions on pricing; while some found it reasonable, others felt it was higher than expected, especially compared to dealerships.
Efficiency
Numerous reviews noted quick service times, with many customers appreciating the fast turnaround for oil changes and inspections.
Communication
Several customers expressed concerns about inconsistent communication, particularly regarding service updates and pricing clarity.
Quality of Work
Overall, customers were satisfied with the quality of repairs and maintenance, with many stating they would return for future services.
- RFRolando FloresOct 4, 20252.0If you need work on your car, have some baseline knowledge of what is going on. Il let you all be the judge, i paid for a diagnostic to check on issues with my vehicle. My driver side window went out and was interested in an estimate on what it would cost to be repaired. I was quoted about $1,000 to repair the function to raise and lower the window. I was surfing social media and came across a trick to try on power windows that no longer work. Hold the button down 10 seconds then hold down the raise button for 10 seconds. I decided to try this. Now my window can go up and down. I would have assumed a skilled mechanic would have tried that before suggesting i do $1000 worth of work. **update** Just to provide clarification, my window would not roll down when clicking the button down. The reset procedure I did on my own fixed the problem. I can happily take it by and show them. I am not sure what they mean that it dosent make sense that the reset was able to fix the problem. If there is no power in the switch or motor, the reset would not have fixed this problem right? Did the mechanic even try to reset it before recommending $1000 in repairs?
- TBTerri BleamSep 28, 20255.0Very honest and professional. I would highly recommend them. Has to replace my Hydraulic actuator assembly. They kept me informed with all updates and gave me options before doing any work. Thank you Westbahn.
- DPDavid PerezYperezJun 10, 20255.0GREAT PEOPLE!! Met Kong at the desk and Carlos the mechanic for my oil change. Both extremely pleasant people. I drove a good distance for a deal on Groupon. I will happily return . When I go into a business and people are genuinely kind. You win my business. Pleasure meeting you
- VTVictoria Blakely (Tori)Jun 22, 20215.0Inspections always quickly done
Frequently Asked Questions About Westbahn Auto Service
Where is Westbahn Auto Service located?
Westbahn Auto Service is located at 10020 West Rd, Houston, TX 77064, USA.
What types of vehicle services does Westbahn Auto Service offer?
Westbahn Auto Service specializes in auto repair, maintenance, and collision repair services for all makes and models, including American trucks, European muscle cars, and fleet services.
What are the operating hours of Westbahn Auto Service?
Westbahn Auto Service is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
How can I schedule an appointment at Westbahn Auto Service?
You can schedule an appointment online at https://westbahnauto.com/schedule/.
Does Westbahn Auto Service offer wheelchair accessible facilities?
Yes, Westbahn Auto Service has wheelchair accessible entrances, parking, and restrooms.
What payment methods are accepted at Westbahn Auto Service?
Westbahn Auto Service accepts debit card payments and mobile NFC payments.
Can I get an oil change at Westbahn Auto Service?
Yes, Westbahn Auto Service offers oil change services.
Are there any car wash services near Westbahn Auto Service?
Yes, nearby car wash options include Paradise Auto Wash and Sparkles car wash Jersey Village Tx, both great for servicing your car before or after repairs.
What dining options are available near Westbahn Auto Service?
You can enjoy seafood at Anna's Crawfish & Seafood Market or grab coffee and donuts at Sunshine Cafe Co. and Citi Donuts nearby before or after your service appointment.
Are there any convenient places for refueling near Westbahn Auto Service?
Yes, the Valero gas station, which also offers a convenience store and liquor store, is located nearby for your refueling and shopping needs.