Vanguard Truck Centers

3.8
406 reviews

About

Truck Dealer
Vanguard Truck Centers in Houston, TX is your trusted full-service commercial truck dealership, offering new and used truck sales from top brands like Volvo, Mack and Isuzu. We provide expert parts and service for all makes and models, a fully equipped body shop, and flexible maintenance plans to keep your fleet running smoothly and costs under control.

Location

Vanguard Truck Centers
12935 Crosby Fwy, Houston, TX
77049, United States

Hours

Reviews

3.8
406 reviews
5 stars
251
4 stars
37
3 stars
14
2 stars
12
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly and helpful service, with specific mentions of employees like Tony Zepeda and Mario.

Efficiency

Several reviews highlighted the quick turnaround times for service and parts, although some customers experienced delays.

Cleanliness

The facility was noted to be clean and well-organized, contributing to a positive customer experience.

Parts Availability

While many customers found the parts they needed, some reported issues with incorrect orders and delays in receiving parts.

Professionalism

Most reviews reflected a high level of professionalism among staff, although a few customers encountered unprofessional behavior.
  • AR
    Albert Rios
    4 days ago
    5.0
    Good place and friendly people , Tony Zepeda in the front desk in part Department is the best, I really recommend do business here
  • JO
    Jose Omar
    Nov 14, 2025
    5.0
    Happy with the service. J.R. Hernandez was very attentive, friendly, and always willing to help. 100% recommend visiting this place on Volvo Vanguard Highway 90, Crosby Freeway in Houston, TX.
  • RR
    Roberto Rios
    Nov 12, 2025
    5.0
    tony zepeda is a great person great help , when i come always helps me will recommend to any one
  • JA
    Jose Alvarez
    Nov 7, 2025
    1.0
    Came to dealer to get a part and when trying to show Charles Henderson the part I took a picture of he automatically told me the picture was too hard to see and then he pulled up the wrong diagram on his computer and asked me to point out what I needed. After I told him the part wasn’t in the diagram he kept saying he didn’t know what I was talking about so we looked for other diagrams and found the right one. He was not helpful in finding the part I needed and when he didn’t have a part in stock he said they don’t provide part numbers so I can buy the part somewhere else. This is my first experience with the parts department at this dealer and it was not good at all. Please train the employees to be more helpful with customers when they are trying to figure out what part they need. They should not be showing you a diagram and telling you to point out what you need.
  • D1
    David 1477
    Oct 31, 2025
    4.0
    Parts here are expensive as hell. No returns if the Parts was fixed and removed. So make so you get the exact Parts, except they give you the wrong Parts.

Frequently Asked Questions About Vanguard Truck Centers

What types of trucks does Vanguard Truck Centers in Houston sell?

Vanguard Truck Centers offers new and used trucks from top brands like Volvo, Mack, and Isuzu.

What services does Vanguard Truck Centers provide besides truck sales?

They offer expert parts and service for all makes and models, a fully equipped body shop, and flexible maintenance plans.