Business Details
About
Auto Body ShopAuto Repair ShopAuto Dent Removal ServiceAuto Body RepairAuto MaintenanceAuto Glass Shop
Santa Ana Body Shop on Jones Rd in Houston, TX, excels in auto body repair services. Since 1979, they've been adept at handling all kinds of vehicle damages, ensuring a perfect paint match to seamlessly restore vehicles to their pre-accident condition.
Location
Santa Ana Body Shop of Houston Jones Road
9803 Jones Rd, Houston, TX
77065, United States
Hours
Reviews
4.8
241 reviews
5 stars
229
4 stars2
3 stars2
2 stars0
1 star
8
- SWStephanie WedaJul 10, 20255.0I highly recommend this auto shop. My car was in their care for 2 weeks, and they handled the insurance process directly on my behalf, which significantly alleviated what could have been a very stressful situation. The staff was exceptionally courteous and kept me well-informed throughout the entire repair process.
- NPNoah PirtleJul 3, 20255.0Stand up guys over at Santa Ana.
- DDDanielJun 26, 20255.0Mark was super quick and helpful đź‘Ť
- DJDianne JonesJun 13, 20255.0Mark did an excellent job repainting the roof of my Tundra. He thoroughly explained what would be done, and kept me appraised on the progress. My truck looks really nice. Vanessa was very friendly and professional. Thanks!
- BFbambi forteJun 10, 20255.0Great service. My car looks amazing. Love the way these guys communicated and kept us updated on the progress with my car repair.
Frequently Asked Questions About Santa Ana Body Shop of Houston Jones Road
What should I do immediately after a collision?
First, ensure everyone's safety and call emergency services if there are any injuries. Then, document the scene with photos, and exchange insurance information with the other party. Even for minor collisions, it’s advisable to file a police report. Once these steps are completed, contact us to arrange for vehicle towing if needed, and we will guide you through the process of having your vehicle assessed and repaired.
How do I know if my vehicle is safe to drive after a collision?
If the collision was minor and the vehicle does not exhibit any signs of mechanical issues, unusual noises, leakage, or if safety features like lights and seat belts are intact, it may be drivable. However, it is always best to have your vehicle inspected by a professional to ensure there’s no underlying damage that could be dangerous or lead to more expensive repairs down the line. We offer initial assessments to determine the roadworthiness of your vehicle post-collision.
Will you work with my insurance company, or do I need to pay out of pocket?
We work directly with most insurance companies to streamline the repair process. Our staff can help you with the claim process, and we coordinate with the insurers regarding payments and repair approvals. In most cases, you will only be responsible for your deductible, and insurance will cover the rest. If you prefer to pay out of pocket, we provide detailed quotes and can accommodate that as well.
How long will my collision repair take?
The duration of repairs can vary widely depending on the extent of the damage, parts availability, and insurance approval times. For minor repairs, it could be a matter of days, while major repairs could take weeks. We strive to provide accurate time estimates after the initial assessment and keep you updated throughout the repair process.
What kind of warranty do you offer on your collision repair work?
We stand by the quality of our workmanship and offer a lifetime warranty on all repairs as long as you own the vehicle. This warranty covers any defects in materials or workmanship. If any issues arise from the repairs we performed, bring your vehicle back to us, and we will correct the problem at no additional charge.
What services does Santa Ana Body Shop of Houston Jones Road offer?
They specialize in accident collision repair, auto dent removal, bumper to bumper collision repair, collision auto paint repair, front end and windshield repair, auto body repair, and hail damage repair.
Are your technicians certified?
Yes, we have I-CAR Gold Certified Technicians ensuring expert quality repairs.
What are your operating hours?
We are open Monday to Thursday from 8:00 AM to 7:00 PM, and Friday from 8:00 AM to 5:00 PM. We are closed on Saturdays and Sundays.
Do you provide a warranty on collision repair work?
Yes, we offer a lifetime warranty on all repairs for as long as you own your vehicle, covering defects in materials or workmanship.
Do you work with insurance companies for repairs?
We work directly with most insurance companies to streamline your repair process and can assist with claim submissions. You typically only pay your deductible.
Is there a shuttle or pickup service available while my car is being repaired?
We offer complimentary curbside pickup for vehicle repairs. Delivery service is not offered.
Where is Santa Ana Body Shop located?
We are located at 9803 Jones Rd, Houston, TX 77065.
Are there places nearby where I can get a rental car while my vehicle is being repaired?
Yes, Hertz car rental agency is nearby, providing convenient rental options during your vehicle's repair.
Is there a car wash nearby where I can get my car cleaned after repairs?
Yes, BlueWave Express Car Wash is close by, offering car wash and detailing services to keep your vehicle looking its best.
What dining options are available near Santa Ana Body Shop?
Nearby you can find several restaurants including Antojitos Hondureños y Mexicanos for Latin American cuisine, Church’s Texas Chicken for southern-style fast food, and Taco The Town for Mexican tacos.