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- VHVictoria HolmesOct 23, 20251.0I paid cash for parking and they still charged me on my credit card. When I spoke to customer service they said since I didn’t get a receipt from valet guy there was nothing they could do. Super upset never will I use the parking service again. I do not recommend parking here for you will lose your money plus valet guy don’t give receipts. Please use a more reliable parking place.
- JWJa'Corey WilliamsMay 13, 20251.0I received a notice in the mail 4 months later from parking at this garage for jury duty, telling me that I forgot to pay for parking. However, they didn't have a machine telling me that I needed to pay anything. I was able to freely enter and freely exit.. all of a sudden now they want to hit me with a bill. I tried to speak to customer service to dispute the bill, however I couldn't understand the guy because he was a foreigner working out of India or Pakistan and his accent was strong. This parking garage should have some way of letting drivers know that parking isn't free and where we must pay if we choose to do so.
Frequently Asked Questions About Metropolis
What is the name and location of this parking garage?
The parking garage is named Metropolis, located at 1311 Preston St, Houston, TX 77002.
What are the operating hours of Metropolis parking garage?
Metropolis is open 24 hours a day, 7 days a week, including holidays.
What payment options does Metropolis accept?
Metropolis accepts American Express, Mastercard, and Visa for payment.
How can customers contact Metropolis for support or inquiries?
Customers can reach Metropolis via phone at +1 713-227-7943 or email at customercare@spplus.com.
Where can I find parking information and discount coupons for Metropolis?
Visit the featured message link at nycparking.spplus.com for parking details and discount coupons.
Is there a website where I can get more details about Metropolis parking?
Yes, additional details can be found at https://parking.com/houston/lot/preston-garage.
Which nearby public service locations are close to Metropolis parking?
Nearby public service locations include Harris County Justice of the Peace Precinct 1 Place 2 and the Office of Constable Alan Rosen, Harris County Constable Precinct 1, which can be convenient if you are visiting these offices and need parking.
What dining options are near Metropolis parking?
Nearby dining options include Cloud Cafe for breakfast and brunch and Red Cat Jazz Cafe, a spot for jazz and blues music with food and drinks, great for a meal or evening out after parking.
Are there any legal or bail bond services near Metropolis parking?
Yes, several legal and bail bond services such as H-Town Bail Bonds, Action Bail Bonding, and Dyer Law Firm Attorneys are located near Metropolis, useful if you require such services.
Can I use Metropolis parking when attending events or visiting landmarks nearby?
Yes, Metropolis is near landmarks like DeGeorge At Union Station, which is a music venue and bar, making it convenient for event parking.