Metropolis

1.0
3 reviews

Hours

Reviews

1.0
3 reviews
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3
  • VH
    Victoria Holmes
    Oct 23, 2025
    1.0
    I paid cash for parking and they still charged me on my credit card. When I spoke to customer service they said since I didn’t get a receipt from valet guy there was nothing they could do. Super upset never will I use the parking service again. I do not recommend parking here for you will lose your money plus valet guy don’t give receipts. Please use a more reliable parking place.
  • JW
    Ja'Corey Williams
    May 13, 2025
    1.0
    I received a notice in the mail 4 months later from parking at this garage for jury duty, telling me that I forgot to pay for parking. However, they didn't have a machine telling me that I needed to pay anything. I was able to freely enter and freely exit.. all of a sudden now they want to hit me with a bill. I tried to speak to customer service to dispute the bill, however I couldn't understand the guy because he was a foreigner working out of India or Pakistan and his accent was strong. This parking garage should have some way of letting drivers know that parking isn't free and where we must pay if we choose to do so.

Frequently Asked Questions About Metropolis

What is the name and location of this parking garage?

The parking garage is named Metropolis, located at 1311 Preston St, Houston, TX 77002.

What are the operating hours of Metropolis parking garage?

Metropolis is open 24 hours a day, 7 days a week, including holidays.