IAH Airport Ecopark Covered & Uncovered Parking

Reviews

• ED

  edly delaroca

  5 days ago
  5.0
  I had an unexpected and stressful situation while parking at the IAH Airport Lot 10–1, but the parking lot attendants truly went above and beyond. Due to unfortunate events, I was rushing from Austin to catch my flight. The shuttle bus arrived earlier than expected, which was excellent service and very much appreciated. However, once I reached the airport, I realized I had accidentally left my vehicle running, which caused it to run out of gas and completely drain the battery. I immediately contacted customer service, and from the very beginning, they handled my situation with professionalism, patience, and genuine care. They provided clear guidance on how to address the issue and even assisted me with a battery jump so my car could turn on again. From start to finish, they qualified and addressed my concerns quickly and efficiently. I truly can’t say enough about their outstanding customer service and willingness to help during a stressful moment. This experience turned a potential disaster into a huge relief. Highly recommend this parking lot and its staff.
• MM

  Melissa Martinez

  5 days ago
  4.0
  The driver we got was being really rude, we understand we misplaced our ticket but knew exactly where we were parked at. Instead of being understanding, she was being extremely unprofessional. If she doesn’t like dealing with people, this isn’t a profession for her. She appeared to be of Columbia/latin decent. Other than that, parking here was the utmost best and the other drive we had when first dropped off was excellent.
• SL

  Shay Lamere

  Jan 2, 2026
  5.0
  EcoPark is my Go-to for airport parking & I travel pretty frequently! No one’s beating the price & availability. For the most part it’s been smooth sailing except a handful of time I’ve landed & had major delays on the way back to the car. The drivers are the best. One even really looked out for me after I made a huge error mistaking airports! I’ll never forget him! My favorite driver is Franklin!!
• IM

  ima M

  Jan 1, 2026
  5.0
  On New Year’s Day, my mom accidentally left her purse in an Echo Park vehicle, and what could have been a very stressful situation turned into a beautiful reminder of human kindness. Mrs. Cherish, the Echo Park driver who found it, went out of her way to return it to the office and to us. She was absolutely amazing — with the biggest, most genuine smile and the kindest heart. Her honesty, care, and positive energy truly made our day and started our New Year with gratitude and hope. Thank you to Echo Park for having such wonderful people, and a special thank-you to Cherish for her integrity and compassion. We will never forget this act of kindness. 🌸✨
• DM

  D M

  Dec 30, 2025
  1.0
  Hello I would like to be contacted in regards to one of your drivers they were driving route A around 4:30 pm on 12/30. He was falling asleep while driving and I had to ask him several times if he was okay. He said he wasn’t falling asleep both me and the other passenger felt very uncomfortable and unsafe with the amount of time he had his eyes closed and having to shake his head like he was trying to wake himself up.

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