Helfman Dodge Chrysler Jeep RAM Fiat

4.5
3584 reviews
Helfman_Dodge_Chrysler_Jeep_RAM_FIAT_exterior.

About

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Welcome to Helfman Dodge Chrysler Jeep RAM FIAT, a family-owned dealership proudly serving the Houston area since the 1950s. We offer a diverse selection of new and pre-owned vehicles, emphasizing quality, variety, and value. Whether you're in the market for a rugged Jeep, a reliable Dodge, a luxurious Chrysler, a powerful RAM, or an innovative FIAT, we have something to fit every lifestyle and taste. Visit our Dodge dealership in Houston, TX to experience a tradition of excellence that only decades of service can build.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Helfman Dodge Chrysler Jeep RAM Fiat
7720 Katy Fwy, Houston, TX
77024, United States

Hours

Reviews

4.5
3,584 reviews
5 stars
3,030
4 stars
123
3 stars
59
2 stars
43
1 star
329

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the professionalism, patience, and helpfulness of sales representatives, particularly highlighting individuals like Dakota, Erick, and Juan.

Customer Service

Many reviews noted exceptional customer service, with staff going above and beyond to assist customers, creating a stress-free and enjoyable experience.

Service Department

The service department received positive feedback for their efficiency and thoroughness, with technicians being described as knowledgeable and attentive to customer concerns.

Communication

While most reviews praised communication, there were a few negative comments regarding poor customer service experiences, indicating inconsistency in responsiveness.

Overall Satisfaction

Overall, customers expressed high satisfaction with their purchases and experiences at the dealership, often recommending specific salespeople and the dealership as a whole.
  • TM
    Tiearra Mc
    Nov 14, 2025
    5.0
    Today I visited Helfman to look at a particular that I had been trying to locate I drove it and loved it. My salesman was Dakota he was very helpful throughout the whole process and answered all questions openly and honestly. I can say this by far was my greatest experience making a purchase finance department was great as well thank you for the wonderful experience
  • RB
    Rodrigo Bautista
    Nov 5, 2025
    5.0
    I recently purchased my Dodge Ram Laramie from Walter Garay at Helfman Dodge, and the entire experience was smooth and enjoyable from start to finish. Walter was professional, patient, and extremely knowledgeable about the trucks — he answered every question I had and made sure I got exactly what I was looking for. He never pressured me into a decision and took the time to walk me through all the features and options so I could make an informed choice. You can tell he genuinely cares about his customers and wants them to drive away happy. If you’re in the market for a new vehicle, I highly recommend asking for Walter. He made the car-buying process easy, transparent, and stress-free.
  • MA
    Mikivin Ashmore
    Nov 2, 2025
    5.0
    Juan Fernandez better know to the Ashmores' as Mr. JUANderful, greeted us at the door. He joined us for our test drive and made us feel like friends. He was very informative without being pushy or intrusive. When arrived back at the dealership Juan welcomed us into his office and took our application. He kept us informed and as things wrapped up he introduced us to César the Finance Officer who was nothing less than stellar. We look forward to a future purchase at Helfman Dodge Chrysler Jeep Ram.
  • JM
    Joanna Martinez
    Oct 31, 2025
    5.0
    I had an amazing experience working with Eric Moreno at Dodge! From start to finish, he made the car-buying process smooth, stress-free, and genuinely enjoyable. Eric was patient, knowledgeable, and really listened to what I needed. He answered all my questions, walked me through every detail, and made sure I left confident and excited about my new car. If you’re looking for a trustworthy and helpful salesperson, Eric is definitely the one to go to!
  • MH
    Melanie Huitrado
    Oct 31, 2025
    5.0
    Was recommended by my husband coworker, the experience was very great 1st day saw the car, drove it around , and started all the paper work. They contacted us the next day all morning they worked on getting the lowest interest rate and they did. Thank you Dakota Dillon he was very helpful during the whole process totally recommend And ask for him. Great Service.

Frequently Asked Questions About Helfman Dodge Chrysler Jeep RAM Fiat

What types of vehicles does Helfman Dodge Chrysler Jeep RAM FIAT offer?

Helfman dealership offers new and pre-owned vehicles including Dodge, Chrysler, Jeep, RAM, and FIAT models to fit various lifestyles and tastes.

What are the operating hours of Helfman Dodge Chrysler Jeep RAM FIAT?

The dealership is open Monday through Saturday from 9:00 AM to 8:00 PM and closed on Sundays.