EVgo Car Charging Station

Reviews

• RG

  Robert Gutierrez

  Sep 6, 2025
  1.0
  First time, ev owner. I was overcharged and my car didn't get charged up. But money was still taken out of my account.
• GS

  gad shady

  Aug 25, 2025
  4.0
  Fast and convenient but the chargers are not easily numerically identifiable so if you use the app you may end up paying/charging someone else’s car if they use it at the same time which happened with me.
• AC

  Andy Chan

  Aug 8, 2025
  1.0
  I came and used 350 kWh charger Eleanor and it melted my car port. Now it has been two weeks since I repaired my car and sent EvGo the bill. They keep saying they are investigating and don’t want to pay the bill. I have to pursue legal action to get reimbursed. Lousy charger and horrible company!
• HU

  Hugo Rodriguez Ugalde

  Jul 27, 2025
  1.0
  I get here with really low charge thinking I’m going to be able to fill up but every one of the are offline.
• GG

  Georgios

  Jul 25, 2025
  1.0
  Location: 2550 Citywest Blvd, Houston, TX 77042 Date & Time: July 25, 2025 — around 7:30 PM EVgo claims to be “America’s largest public fast charging network,” but this location — like many others — is unreliable, underbuilt, and disrespectful to real-world users. On July 25, two of the four chargers were already offline for days. I plugged into one of the remaining two — and mid-session during heavy rain, that charger also went offline. I attempted to reconnect twice in the storm — both times failed. I ended up completely soaked, shivering, and had to pay tolls to reach another EVgo location. I was so drenched, I had to remove my shirt in public to avoid getting sick. When I called support, I was told: > “I’m not responsible for the weather.” “You can drive 8 miles to another station.” Polite tone — but no help, no escalation, no answers. I asked who maintains this site — the rep said they didn’t know. I was told to “just send an email.” ⚠️ Where EVgo Failed — Clearly and Repeatedly: Infrastructure: Half the chargers were already broken; the rest failed in use. No shelter. No fallback. Support: No real-time solutions. No escalation path. No local accountability. Design: Only two 100kW chargers and one 350kW unit at a major Houston location — zero redundancy. Responsiveness: Told to email support — while I’m soaked and shivering from your failed system. Accountability: No plan. No repair ETA. No ownership of the customer experience. Gas stations offer all fuel grades, reliable flow, and overhead protection. EVgo gives you open asphalt, scripted apologies, and broken hardware. They market sustainability, chase federal grants, and inflate their brand — but deliver nothing close to what’s needed. If this is the future of clean energy, it’s being built on PR, not people.