Many customers praised the friendly and helpful staff, highlighting specific employees for their professionalism and dedication.
Sales Experience
Numerous reviews mentioned positive experiences with the sales team, noting great deals and smooth transactions.
Service Department Issues
Several customers reported long wait times and dissatisfaction with the service department, citing poor communication and unresolved issues.
Pricing Concerns
Some customers expressed frustration over perceived high prices and unexpected fees during the purchasing process.
Overall Satisfaction
While many customers had excellent experiences, a significant number reported serious issues, leading to mixed overall satisfaction.
GG
george garcia
Nov 14, 2025
5.0
Alexis was hands down the best sales person I’ve ever came across . We went to gillman Honda in San Benito and nobody made an effort to get us to our desired monthly payment all they kept saying was just put more money down but still with a high payment. So we went to Toyota and Alexis came out and helped us choose a car, we went in at 8pm and walked out at 9pm with car that we wanted with payment that we wanted with zero hassle. Alexis for sure didn’t waste no time he got us in and out satisfying us with a car/payment we love.
JQ
Jesus Quintanilla
Nov 13, 2025
5.0
Well I went for some specific oil for my car, some staff were kinda moody. We shouldn't be mixing work with personal life in case they had personal problems.
CC
Curtis Carlisle
Nov 7, 2025
5.0
I recently purchased a 2025 4 Runner TRD Pro Premium from Bert Ogden Toyota in Harlingen Texas. The transaction was very smooth and I am very happy with my new Vehicle. The salesman was Frank Gutierrez who helped me with, and answered all my questions about the technicalities of the Premium Trim level. I have called him and returned to the dealer for additional technical help several times and he was there for me every time with the answers I needed. If you need help ask for him. This review is from Curt Carlisle, aka Batjak
MB
Mr B
Nov 5, 2025
1.0
The dealer and I had an agreement on the phone for a used car. They knew that I'm coming from very far away (Mission). They told me to come tonight. I had my insurance and financing ready to go
When we arrived, I was informed that they sold the car earlier.
They tried to sell me a new car with only a 500 dollar discount.
In my opinion, this is very scummy business practice. I dont mind that they sold the car. I should've been informed.
Reading other people's reviews, it seems to happen a lot here. At best, this is very unprofessional, at worst, this is dishonest business .
Just be careful when dealing with them.
SF
Sam Flores
Nov 2, 2025
5.0
I'm very happy with my new purchase, but it wasn't without a fight for better pricing and trade value. People here actually treated me very well considering my continuous negotiations.(2026 Toyota Camry XSE)
Frequently Asked Questions About Bert Ogden Toyota
What types of vehicles does Bert Ogden Toyota specialize in?
Bert Ogden Toyota specializes in Toyota vehicles, including new and used cars, trucks, and offers vehicle repair and maintenance services.
What are the operating hours of Bert Ogden Toyota?
Bert Ogden Toyota is open Monday through Saturday from 8:30 AM to 10:00 PM and is closed on Sundays.
Is Bert Ogden Toyota wheelchair accessible?
Yes, Bert Ogden Toyota has wheelchair accessible entrances, parking, seating, and restrooms to accommodate all customers.
Does Bert Ogden Toyota require appointments for servicing vehicles?
No, Bert Ogden Toyota does not require appointments for vehicle servicing; walk-ins are welcome.
What payment methods are accepted at Bert Ogden Toyota?
Bert Ogden Toyota accepts Discover, Mastercard, Visa, debit cards, credit cards, and mobile NFC payments.
Does Bert Ogden Toyota offer vehicle delivery services?
Yes, Bert Ogden Toyota provides delivery services for vehicles.
Is there free onsite parking available at Bert Ogden Toyota?
Yes, Bert Ogden Toyota offers free onsite parking for customers.
What nearby car dealerships are located close to Bert Ogden Toyota?
Nearby car dealerships include Nissan Matt, Destination Inc., Hyundai, Bert Ogden Hyundai, and Bert Ogden Harlingen KIA, providing additional options for automotive services and purchases.
Are there any nearby recreational places near Bert Ogden Toyota?
Yes, The Fig Tree RV Resort is nearby, offering RV park and campground facilities which can be a great spot to visit before or after your trip to Bert Ogden Toyota.
What entertainment options are available near Bert Ogden Toyota?
The Woods Cabaret, an adult entertainment bar, is located close to Bert Ogden Toyota and can be an option for nightlife entertainment after visiting the dealership.