Jiffy Lube

4.4
2231 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in GRAND PRAIRIE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
3030 W Camp Wisdom Rd, Grand Prairie, TX
75052, United States

Hours

Reviews

4.4
2,231 reviews
5 stars
1,736
4 stars
196
3 stars
59
2 stars
43
1 star
197

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by the staff.

Speed of Service

Several reviews highlighted quick service, with many customers noting fast oil changes and inspections.

Communication Issues

Some customers expressed frustration over lack of communication regarding additional services and pricing.

Quality Control

There were multiple complaints about poor quality control, including incomplete services and messy work.

Pricing Concerns

Customers noted that prices for services were higher than expected, with some feeling upsold on unnecessary services.
  • CP
    Curtis McDowell Ph.D.
    3 days ago
    1.0
    The service was very disappointing. From the start the woman whom collected in car information was rude and dismissive. Her directions were confusing and walked away from my inquiry before I was clear on her instruction. In the end although I brought my own oil and oil filter I was charged almost $70 for the service. When I told the woman at the register that previous visits I was only charged $30, she noted that it was the tax that drove up the price. I noticed on the receipt the tax was only $4 I asked how the service could cost so much. She just ignored my question. Moving forward I would not return to Jiffy Lube again. Sadly, I’ve visited this shop multiple times over the past 10 years. And this was the worst service I’ve experience over that time.
  • LF
    Laila Foadian
    4 days ago
    1.0
    The employees were gathered outside talking and laughing, but I was not greeted or acknowledged in any way. I waited around for a few minutes, but after it became clear no one was going to assist, I went to a different business for an oil change. Would give 0 stars if possible.
  • VS
    Veronica Salas-Huskey
    Nov 11, 2025
    1.0
    No professionalism what so every! Yelling and saying what to customers. Lady laughed at us when we asked a question and had no clue what customer service was/is.
  • JJ
    JR
    Nov 7, 2025
    1.0
    The girl on November 7th at 1pm working the front was the most unprofessional employee I've seen in a long time. Was on the phone constantly talking out loud the entire time. At one point was on the phone with her husband and told another person she was helping that to hang on because she couldn't listen to both at the same time. Peoples vehicles were outside done but she didn't notify anyone since she couldn't get off of her phone. Surely y'all can find better.
  • SS
    Susan Silverman
    Nov 1, 2025
    1.0
    Waited over 35 minutes asked me to move out of line because the car in the next lane was there first..so I did then every car went before me even the ones that came after I arrived...prices were extremely high...I pulled out after 35 minutes went down the street to Mobil one got a full synthetic oil change in and out in 15 minutes..don't waste your money and time at that Jiffy Lube!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service