Jiffy Lube

4.4
1032 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in FORT WORTH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
3172 Basswood Blvd, Fort Worth, TX
76137, United States

Hours

Reviews

4.4
1,032 reviews
5 stars
794
4 stars
83
3 stars
40
2 stars
21
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and professional staff, with specific mentions of employees like Ed, Kurt, and Colby for their excellent service.

Efficiency

Many reviews highlighted the quick service, with several customers noting fast oil changes and minimal wait times.

Training Issues

Some customers expressed concerns about the training and professionalism of certain staff members, particularly mentioning a negative experience with an employee named Andrew.

Attention to Detail

Customers appreciated the staff's attention to detail, such as ensuring no dirty handprints were left on vehicles and thorough communication during service.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality, including missed services and poor communication.
  • LF
    Laci Fisher
    3 days ago
    5.0
    I want to give a HUGE thank you to Jiffy Lube! We do business with them frequently and I acquired a flat tire 1 block away. My husband called them and Andrew came right over to help change my flat tire!! Thank you sooooo much! Yall are the best!
  • KK
    KOTS KOTS
    Nov 10, 2025
    5.0
    Quick, fast and shout out to Ed for the help with efficiency and customer service.
  • DR
    Daphne Robe
    Oct 23, 2025
    2.0
    For my first time at this location i was extremely disappointed. I'm giving two stars because the oil change was quick easy and the gentleman that did the work deserves so recognition (although i did not get his name) The reason for the two stars is Andrew. Andrew met me in the parking lot and immediately started to talk to me like I was stupid and then proceeded to talk down to me the entire time i was there. If he is going to be your customer service representative he should work on his manners as well as be trained on how to use the computer i watched 3 other employees come and take over the computer because Andrew was lost. All in all Andrew seems to need some more training and I'll be going somewhere else for oil changes.
  • MG
    Marcy Gardner
    Oct 21, 2025
    5.0
    Had a very pleasant visit.I was immediately greeted by Edgar (Ed?) He took me inside as I waited for an oil change. They kept me informed and ask before they did a nything. I am 71 and really appreciated they treated like a human and not someone " out to pasture". I will be going back.
  • DR
    Dylan Rehberg
    Oct 11, 2025
    5.0
    Staff was great. Super friendly and efficient! The service manager observed that I had just come from the car wash, and was sure to inform my technician to ensure they didn’t leave any dirty handprints on the hood. I’m not the type of person that would care if they did, but their attention to detail did not go unnoticed. They knocked out an oil change, air filter replacement and coolant top off in no time. I will use this location in the future! Thanks again.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service