Jiffy Lube

4.2
1512 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in FORNEY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
505 N. FM 548, Forney, TX
75126, United States

Hours

Reviews

4.2
1,512 reviews
5 stars
1,076
4 stars
140
3 stars
47
2 stars
40
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and attentiveness.

Service Speed

Several reviews noted quick service times for oil changes and inspections, with many customers appreciating the efficiency.

Pricing Issues

Some customers expressed dissatisfaction with pricing, feeling that charges were higher than expected or not clearly communicated.

Quality of Work

There were mixed reviews regarding the thoroughness of services, with some customers reporting incomplete work or safety concerns.

Staff Professionalism

Customers frequently mentioned the professionalism of the mechanics and management, although there were a few complaints about rudeness.
  • AM
    Angel Murillo
    1 day ago
    1.0
    Everything is ran by kids and last time I went the “system” was down and said my car had never been in there and that there was a leak. They were the only ones to touch my lan rover but they lied. I will be contacting HR
  • LL
    Leilani
    Nov 17, 2025
    5.0
    Took my vehicle for an oil change, the oil change itself took less than 15 minutes, the longest thing about the whole process is waiting to have your vehicle done but that's unavoidable. The staff were friendly and interactive, great customer service!
  • JM
    Jolene Mageqa
    Nov 16, 2025
    4.0
    So I spoke to the gentleman , short curly hair who seemed like was paying attention to me when I explained on top of the service I requested I also needed him to check water and oil in my car and he genuinely seemed like he was going to check it, when the car was ready I asked the cashier how was my water and oil, only then it was checked , service was good but that 1 guy was a weakest link 😅
  • RR
    rd r
    Nov 15, 2025
    1.0
    This place has like ten people working, and it is the most inefficient slowest oil change place I have ever been to. I sat here for an hour and the same cars that were in the bays when I showed up were still sitting there. Multiple people left. Whoever was working on the car on the lift in the inspection.Bay had the music up way too loud. The people were nice just need some training. Lots of confusion, poor communication, cell phone use, chaotic wasted movements and socializing when they were busy. One of the guys reeked of weed to the point to where I had to roll all my windows down in my car and drive for about half an hour to get the smell out of my car. Tried to tell me my wipers were worn and tried to sell me some new ones. My wipers are less than a week old. They dripped oil all over the top of my engine i asked them to clean it up. They said they would, and they never did. Never discuss price with me and for a basic oil change. They just came up and started asking for my payment without ever giving me a price.When I asked for a price, they told me a hundred and forty five dollars for their basic service. I asked about military discount.The guy gave me an attitude and refused to give me a price until I refused to give him my payment card. He still charged me a different price than what they told me. Normally I would give a place a second chance, but there's no way i'm coming back here. A good manager and some better training would help this place tremendously.
  • AD
    Angela Davis
    Nov 13, 2025
    5.0
    Keep in mind, I went on a Saturday morning... My sticker expired and I needed an emissions test to get it renewed. I pulled up, went in, and asked how long the wait would be (since there were 3-5 other people in the waiting area). The young lady said I could be seen immediately! I sat down, had two very interesting conversations with two other women who were getting services pertaining to oil changes and brakes, and within 10-15 minutes, I was done. Pros Employees were attentive. I forgot to mention that I was standing in line behind someone at the register before I could inquire about the wait time. The young lady who assisted me, was outside in the garage area, noticed I was in line, and came inside to help. I wish I had gotten her name...she would definitely get a shout out! Service was fast, and the waiting area was clean.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service