Business Details
About
Car Wash
Location
Hours
Reviews
4.1
373 reviews
5 stars
259
4 stars
29
3 stars
15
2 stars
18
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a decline in service quality and inconsistency, particularly after the change in ownership.
Customer Experience
Many reviews highlighted poor customer service, including rude staff interactions and lack of responsiveness to complaints.
Equipment Issues
Frequent reports of malfunctioning equipment, including vacuums and wash machinery, leading to unsatisfactory cleaning results.
Pricing Concerns
Customers expressed dissatisfaction with increased prices and perceived reduced value compared to previous ownership.
Staff Performance
While some employees received praise for their helpfulness, many reviews noted a lack of effort and care from staff during service.
- BSBrian SJan 6, 20261.0Don’t go here. I was hounded to get a subscription. I finally do, and then I get overcharged and they refuse to give me a refund.
- MMMichelle MDec 25, 20251.0Went here because zips went up to $12. Now this is $12 plus you have to listen to annoying marketing pitch. Will be looking elsewhere.
- CZChris ZemlerDec 21, 20251.0Only one of the dog wash stations was open and it only had freezing cold water with no shampoo
- SFSamuel FreemanDec 20, 20251.0I had to speak to a sales associate just to get a car wash. The whole process of waiting for the person in front of me and then rejecting the monthly membership multiple times made this last twice as long as it should have. This place really went downhill after change in ownership.
- LVLina María Pineda VeranoDec 11, 20251.0I visited Raceway this week to wash my car, and something in the tunnel got caught on the front of my vehicle. It broke the grille that protects the radiator and damaged the bumper. I asked for camera review and got no response. I went to speak with the manager at the Justin / Highland Village location, and he was extremely rude. He immediately said it couldn’t have happened there and didn’t even let me see the footage or how my car entered the wash. I’m certain the damage happened at this location—my only trip was from home to the car wash and back. Very poor service.
Frequently Asked Questions About Raceway Express Car Wash
Where is Raceway Express Car Wash located?
Raceway Express Car Wash is located at 1551 Justin Rd, Flower Mound, TX 75028, USA.
What are the operating hours for Raceway Express Car Wash?
Raceway Express Car Wash is open daily from 7:30 AM to 6:30 PM.
What payment options does Raceway Express Car Wash accept?
They accept American Express, Android Pay, Apple Pay, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact Raceway Express Car Wash?
You can reach them by phone at +1 507-736-5598 or visit their website at https://racewaycarwash.com/locations/justin-rd-flower-mound/.
Does Raceway Express Car Wash have an online presence?
Yes, they have a Facebook page at https://www.facebook.com/RacewayExpressCarWash and an official website.
What other car wash places are near Raceway Express Car Wash?
Nearby car wash locations include Marvel Car Wash & Dog Wash and another Raceway Car Wash.
Are there any coffee shops near Raceway Express Car Wash?
Yes, Dutch Bros Coffee is a nearby coffee shop where you can grab a drink before or after your car wash.
If I need car parts or accessories near the car wash, where can I go?
O'Reilly Auto Parts and AutoZone are nearby automotive parts and accessories stores you can visit.
What healthcare services are available near Raceway Express Car Wash?
Nearby healthcare providers include Harden Dental Associates, Campbell & Williams Family Dental, and Texas Health Family Care among others.
Can I visit other service providers near Raceway Express Car Wash such as banks or salons?
Yes, you can visit SouthState Bank, Independent Bank, and United Community Bank as well as Cloud 9 Salon, Spa, and Boutique nearby.