Jiffy Lube

4.9
916 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopBrake Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in El Paso. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
14518 Pebble Hills Blvd., El Paso, TX
79938, United States

Hours

Reviews

4.9
916 reviews
5 stars
885
4 stars
12
3 stars
2
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and courteous staff, highlighting their helpfulness and willingness to explain services.

Efficiency

Many reviews noted the quick service, with several customers mentioning being in and out in a short amount of time.

Cleanliness

The facility was frequently described as clean and welcoming, contributing to a positive customer experience.

Professionalism

Staff demonstrated professionalism in their interactions, with many customers appreciating the knowledgeable explanations provided.

Service Quality

Overall service quality received positive feedback, although there were isolated incidents of dissatisfaction regarding specific repairs.
  • LF
    Lazarus Frasier
    3 days ago
    5.0
    I would like to express how well the customer service they provided...Ms. Johana met me at the door with a smile and greeting. She informed me of all recommendations that was needed without feeling pressured.....customer serv8ce at its finest! Would also like to thank the tech (Ty) for being very respectful doing the process....informed me of all the details doing the service.....he even showed me à feature that I didn't know about my car....overall...great experience and great job!
  • IA
    Ivonne Astorg
    Nov 17, 2025
    5.0
    Jiffy lube did a great job. They worked on my car fast and checked all my lights. Jackline was very patient and answered all my questions. She made sure i got what my vehicle needed. Thank you guys keep the great work.
  • AA
    Anthony
    Nov 13, 2025
    5.0
    I had a great experience getting my oil change done. Johana was friendly, professional, and made sure everything was done quickly and efficiently. It’s nice to see someone who genuinely cares about their customers. Definitely recommend her if you need service done!
  • KJ
    Key J
    Nov 11, 2025
    5.0
    The general manager, Erin was very polite and informative. He showed me all the different types of oil changes and quality. He took a picture of all the deficiencies that I had on my truck and he told me that I also needed to get a swerve bar link and showed me all the debris and dirt that had accumulated on it. Johana Anna the Customer Service web she was very informative. She also even allow me to take out my service list that I have from a previous auto shop that has shown that they didn’t do some of the things that were listed on my list. Jesus was very polite he explained everything to me as he went along, and every time they finish something, they assured me that it was completed and done. Joanna even check my brakes. Erin, the general manager was very very very polite and they were very thorough and very informative on the services and what needed to Before any charges were made, I will recommend this Jiffy Lube. The Jiffy Lube team here is outstanding. The prices were very reasonable. I have an older vehicle, which is about 25 years old, but they showed me everything that needed to be done for future. Erin also did a price check for future services that I need to get done. This is the best Jiffy Lube so far that I have been to. Great job Jiffy Lube #4714 in El Paso, TX.
  • JP
    Jerome Portillo
    Nov 9, 2025
    5.0
    I apologize about the Managers name it’s Adrian or Andres … anyway I had a flat tire and could not be fixed, but they helped me and went overboard to make sure they put my donut on as a spare so I could get to my next designation. Not too many people would do what they did. I would recommend this place to anybody and make sure you take care of the manager and his employees. They were wonderful and deserve a raise and recognition. Five out of five.⭐️⭐️⭐️⭐️⭐️

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service