Jiffy Lube

4.9
984 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopBrake ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in El Paso. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
14518 Pebble Hills Blvd., El Paso, TX
79938, United States

Hours

Reviews

4.9
984 reviews
5 stars
951
4 stars
12
3 stars
2
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and attentive service provided by the staff.

Efficiency

Many reviews highlighted the quick and efficient service, with several customers noting fast turnaround times for oil changes and other services.

Professionalism

The staff was frequently described as knowledgeable and professional, providing clear explanations and recommendations without pressure.

Mixed Experiences

While most feedback was positive, there was a significant negative incident regarding a faulty oil change that led to a major issue, indicating a need for improved quality control.
  • LS
    laura shearer
    4 days ago
    5.0
    Had the pleasure of being assisted by Jacqueline. What a great customer experience she delivered! I was addressed right away, she used my name multiple times and went over everything beautifully. She made me feel welcomed and appreciated and always had a smile. A different experience from my last visit. I did hesitate to return back to this location but gave it another chance, and I’m happy I did.
  • MP
    Michelle Prasad
    6 days ago
    5.0
    Really good experience there! Very friendly lady who helped me. Service was fast and efficient.
  • JA
    Javier Aguirre
    Dec 26, 2025
    5.0
    the technician did check throughout under my truck, and I was advised about a differential oil leak that was not aware of very profesional, excellent customer service
  • LF
    Laura Fernandez
    Dec 21, 2025
    5.0
    The staff was welcoming, Mr. Garcia made my visit just right. He and his staff got my car on the road quickly. Thanks!
  • RA
    Robin Ameperosa
    Dec 8, 2025
    5.0
    Very professional very knowledgeable. All the workers are ready and waiting to help you. And give you a 100% service. Serving my needs was a 10/10. They will serve you with a smile until you leave. Their assistance wow amazing I will definitely will be coming back. This is my first time and will my forever my place to go whenever I need help with vehicle. Service is fast and excellent. I 100% recommend jiffylube for your vehicle needs.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service