Jiffy Lube

4.9
622 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in El Paso. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
7922 N Loop, El Paso, TX
79915, United States

Hours

Reviews

4.9
622 reviews
5 stars
589
4 stars
18
3 stars
4
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and professional service provided by Poncho and his team.

Speed of Service

Many reviews highlighted the fast service, with customers appreciating quick turnaround times for oil changes and inspections.

Trustworthiness

Customers felt comfortable and respected, with many noting the honest communication regarding services needed without upselling.

Loyalty

Numerous long-term customers expressed loyalty to the business, often returning for years due to consistent quality service.

Cleanliness

The waiting area was frequently mentioned as clean and comfortable, enhancing the overall customer experience.
  • NV
    Nahatalie Vazquez
    4 days ago
    5.0
    Very friendly staff they helped with my oil change, tire rotation and my wipers were free due to a promotion. Plus they have coffee and water while you wait.
  • RD
    Rachel Diaz
    6 days ago
    5.0
    Thank you Poncho for your great customer service. I feel confident in the service that was provided today. I have brought my vehicles here since before it was Jiffy Lube & will continue to do so because of the great customer service and confidence in the service.
  • AL
    Adrian Laffitte
    Nov 11, 2025
    5.0
    “Poncho Poncho Poncho” with 45 years of experience leads a courteous- efficient team of professionals. Any manager that is part of the advertising tells you the team is VERY proud of their people. Always offering 25% discount for veterans! The location is brand new with awnings for shade allowing for a great experience, with complimentary water, and service with a smile.
  • GC
    Gina Corral
    Nov 7, 2025
    5.0
    I went after work,almost every time; a great gentleman (poncho) always provides the best quality service ,great customer service 10 of 10 ,he rocks the job
  • DD
    Dee
    Nov 4, 2025
    1.0
    Friendly staff. After having my oil changed a week ago, I’ve noticed now they left my car leaking oil. I never had oil spots in my driveway from my care before until now. Questioning their work now. Needless to say, I am not happy. And I’m sure they would tell me it’s not their fault if I told them. Again, never had oil spots in my driveway before them changing my oil.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service