Pilot Travel Center

3.4
3112 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Dallas, TX! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
7425 Bonnie View Rd, Dallas, TX
75241, United States

Hours

Reviews

3.4
3,112 reviews
5 stars
1,178
4 stars
574
3 stars
457
2 stars
228
1 star
675

What are people saying?

AI-generated from recent customer reviews

Staff Behavior

Customers reported unprofessional and rude behavior from staff, including poor customer service and lack of responsiveness.

Cleanliness Issues

Multiple reviews highlighted dirty bathrooms and unsanitary conditions, particularly in the women's facilities.

Security Concerns

There were numerous complaints about security, including ineffective measures against theft and harassment of truck drivers.

Parking Problems

Customers expressed frustration over limited parking availability, especially for truck drivers, and issues with reserved parking enforcement.

Facility Maintenance

The ongoing construction and remodeling led to a lack of available showers and other amenities, negatively impacting customer experience.
  • PG
    Pato Gordo
    Jan 5, 2026
    5.0
    Its under construction, they are remodeling it , finaly some one in top said to him self enough greed lets do something about it thats correct !! and give a raise to the ladies that works hard by keeping those showers clean ect they are very sweet and kind one of 'em i guess she is the manager (kimberly) she is a sweet person with beautiful attitude so the 5 stars for her and other ladies .. keep up the good work , you are the economy not your greedy CEO .
  • JE
    JH EXPRESS
    Jan 2, 2026
    1.0
    Our driver had their trailer broken into while they were resting, and some of our cargo was stolen. Security is not good here.
  • MS
    Mike Mosley sr
    Dec 18, 2025
    1.0
    Women employees walking in unannounced and stayed to clean while i was using urinal. Same girls arguing at registers in front of customers, highly unprofessional. Store under construction, I'll go across the street to the Shell station next time.
  • P1
    Player 1
    Dec 15, 2025
    1.0
    There's a a sad, power-tripping security guard here who thinks bobtails don't have the right to park in the legit parking spots. This fool made me move my truck under the guise of showing me where a bobtail can park, only to make me lose my spot after he led me into a spot that was already taken. Do NOT listen to this sad guy. If you're bobtailed and parked in a spot, don't move. Don't try to play the nice guy. Nobody can make you move just because you're bobtailed, especially a sad sad truck stop security guard who couldn't make it as a cop.
  • FH
    Franklin Hose
    Dec 12, 2025
    1.0
    I parked here on December 11, 2025. It’s a decent truck stop. No one knocked on my door, but when I woke up, I saw that my seal was broken and my trailer door was wide open. They should invest more in lighting and security patrols to keep vagrants out. I don’t know if anyone else was targeted, but fortunately, nothing was stolen. The only thing on my trailer was cooking oil, but I noticed a reefer, which I thought contained food items. I continued my delivery in San Antonio and plan to drive all the way back to Albert Lee, Minnesota. I wouldn't recommend stopping here unless it’s for the scale or to get fuel.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.