Martin Chevrolet GMC

4.4
901 reviews

About

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Visit us at Martin Chevrolet Buick GMC to buy a new Chevy or browse our Buick and GMC lease specials. Our Buick, GMC and Chevy dealer in Cleveland, TX, can help you secure auto financing or schedule Chevy service today!

Location

Martin Chevrolet GMC
420 W Southline St, Cleveland, TX
77327, United States

Hours

Reviews

4.4
901 reviews
5 stars
708
4 stars
56
3 stars
23
2 stars
19
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting salespeople like Adrian Sanchez and Ty.

Service Issues

Several reviews mentioned problems with the service department, including miscommunication, delays, and unsatisfactory repairs.

Sales Experience

Overall, customers reported positive experiences during the vehicle purchasing process, noting a lack of pressure and a smooth transaction.

Communication

There were mixed reviews regarding communication, with some customers expressing frustration over lack of follow-up and responsiveness.

Cleanliness Concerns

A few customers noted issues with cleanliness, particularly regarding vehicles returned from service.
  • LM
    Lance McFeron
    5 days ago
    5.0
    Justin and the entire sales team went out of their way to help me get into the Colorado I wanted. I felt valued and heard from the moment I made initial inquiry until I was handed the keys to my new truck.You can't beat the small town dealer experience.
  • EM
    Ernesto M
    Dec 17, 2025
    5.0
    Ive been taking my little work horse chevy trax into Martin for years now and I must say I think the only reason its ran that long its because of them. Every time I'm in the shop for a quick oil change or something more major they are always there to help and clear with a solution they really make the process simple and easy. Thank you for all the years of service. My Trax thanks you even more!
  • JM
    Justin Meyers
    Dec 12, 2025
    5.0
    Great people I have purchased two vehicles now from Martin Chevrolet and will be coming back to purchase a third in the spring
  • RH
    Robert Henson
    Dec 11, 2025
    1.0
    I have reached out to management on multiple occasions and have yet to receive a return phone call. I will summarize from the start. I bought a new SLT Sierra GMC with a diesel engine. First oil change at Martin service what a nightmare. From dealership I drove to my son's house. As I was leaving noticed a puddle of oil on his driveway. The fix, removed the oil filter and remove one of the two gasket. Now I was low on oil. Next day back at dealership to get the oil level right. Second oil change at Martin dealership seemed to be uneventful until the third oil change. The oil plug head was stripped (rounded) needed new oil plug an of course at my expense. Fast forward back at dealership with emissions issues, check engine light on. Truck has 23,590 miles on odometer, a full tank of fuel and was clean when drop ed off. 13 days later dealer called said ready for pickup. Went to pick up and the check engine light still on. Took a picture of dash. Mileage was 23,592. Fuel gage full. Dealer needed to keep the truck. The next day dealer call said ready for pickup. On arrival before moving the truck took picture of dash. Mileage was 23,725 and fuel gage less 3/4 tank. Someone at dealership drove my truck 135 miles and left it dirty. Probably drove through rain and possibly a dirt road. I will continue to try and get answers. At minimum the dealership could have returned my truck clean and full as they received it. I really believe there should be zero stars in review ratings for dealerships like Martin Chevrolet GMC service in Cleveland Texas.
  • LS
    Luis Sanchez
    Nov 29, 2025
    5.0
    Had an awesome experience at Martin Chevrolet thanks to Adrian! He was friendly, honest, and made the whole process quick and stress-free. Adrian really knew his stuff especially with their huge selection of EVs and helped me find exactly what I was looking for without any pressure. Highly recommend asking for Adrian if you’re shopping for a new ride!

Frequently Asked Questions About Martin Chevrolet GMC

What are the main vehicle brands available at Martin Chevrolet GMC?

Martin Chevrolet GMC offers new vehicles from Chevrolet, Buick, and GMC brands, with special lease offers on Buick and GMC.

Where is Martin Chevrolet GMC located?

Martin Chevrolet GMC is located at 420 W Southline St, Cleveland, TX 77327, USA.