Jiffy Lube

4.4
806 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CARROLLTON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1505 W. Hebron Pkwy, Carrollton, TX
75010, United States

Hours

Reviews

4.4
806 reviews
5 stars
641
4 stars
48
3 stars
22
2 stars
16
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, courteous, and professional, with many noting excellent customer service experiences.

Speed of Service

Many reviews highlighted the quick and efficient service, with customers frequently mentioning being in and out in a short amount of time.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, mentioning high costs for services and hidden fees.

Quality of Work

While many customers were satisfied with the service quality, a few reported issues with the work done, including concerns about mistakes made during oil changes.

Communication Issues

A few reviews pointed out a lack of communication regarding service details and wait times, leading to customer frustration.
  • CF
    cynthia fowler
    1 day ago
    5.0
    Very nice and professional, I got the signature oil change and was in and out in no time. They do the Texas emissions inspection too… that came in handy, not all places that do inspections offer this service
  • JG
    Jacob Greene
    Nov 14, 2025
    5.0
    Very friendly, comfortable and quick. I'll be using their services again. Thanks!
  • PR
    Phillip Reinbold
    Nov 13, 2025
    5.0
    Service was great, Daniel was very quick with the communication, had me on my way in less than 20 minutes.
  • TS
    T S
    Oct 27, 2025
    5.0
    Huge huge huge shout out to Daniel!!! He was so amazing and his team literally got me out of there in s jiffy! Walked in at 1:15 walked out at 1:35!!! Love this place and I won’t go anywhere else to get my car services.
  • CC
    Clara Cobb
    Oct 26, 2025
    1.0
    Terrible service. Promised services they couldn’t deliver. Provided advice against manufacturer’s suggestions so bad folks in the waiting room interrupted to recommend against the service provider. Supposedly checked the transmission (in preparation for a road trip, no previous issues) and filled the fluid- the transmission failed 20 miles later. Every time I’ve been, something brakes after I leave. Not only will I never return, I’d advise anyone to avoid. Convenience of location can’t make up for the absolute lack of quality. Nice enough folks working, just no one has any idea what they’re doing.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service