Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceBrake ShopOil Change Service StationTransmission ShopTire Shop
Safe Auto Repair exists to help others—not just through vehicle repairs but by making a meaningful difference in our community. Our mission is to keep you off your feet and ensure safety on the road, supported by our core values of excellence, integrity, and compassion. We believe in taking care of our customers in every way, offering a 3-year/36,000-mile warranty, expert master technicians, and convenient pick-up and delivery services.
Location
Hours
Reviews
4.5
420 reviews
5 stars
348
4 stars
16
3 stars4
2 stars3
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Lauren and Brandon for their excellent service.
Communication
Several reviews noted issues with communication, including lack of updates and inconsistent information regarding repairs and pricing.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was overpriced or experienced unexpected charges.
Quality of Work
Feedback on the quality of repairs was varied; some customers were satisfied with the work done, while others reported unresolved issues or poor diagnostics.
Overall Experience
The overall experience was mixed, with some customers expressing satisfaction and loyalty, while others reported significant frustrations and negative experiences.
- CHChris Hebert4 days ago1.0Very disappointed with who ever runs this shop. Communication is everything. I dropped off my truck there on Tuesday at 11am. I told the guy there I need my truck back today. I had other doctors appointments to attend for the day so they had plenty of time to get it done. I got a phone call from them around 3 and said if I wanted them to do the flush or just change out the thermostat, I said just change the thermostat. They closed at 6 and called them at 5 to check the status on it and he told me they need to keep it overnight and finish it in the morning. They haven’t even got the part yet and wasn’t happy at all. I made it very clear that I needed it back the same day because I have to go to work in the morning. I went and picked my truck up and definitely will not do any business with this shop!
- MAMark Archer4 days ago5.0Very professional and quick to help with your repairs / services. Used them a few times now.
- RMRay Madden5 days ago5.0Took my wife’s Murano in for an oil change using their coupon which was honored without incident. Friendly and didn’t try to upsell me
- MLMayah LambJan 5, 20265.0I loved this place, they have food & drinks. Very nice & fast!
- LPLana PorterJan 2, 20265.0Very professional and great customer service !
Frequently Asked Questions About Safe Auto Repair
Where is Safe Auto Repair located?
Safe Auto Repair is located at 5750 North Main St, Baytown, TX 77521, USA.
What are the operating hours of Safe Auto Repair?
Safe Auto Repair is open Monday to Friday from 7:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays.
What automotive services does Safe Auto Repair offer?
Safe Auto Repair offers a variety of services including auto repair, air conditioning service, brake repair, oil changes, transmission work, tire services, radiator repairs, muffler work, diesel engine repair, wheel alignment, and tune-ups.
Does Safe Auto Repair provide any warranties?
Yes, Safe Auto Repair offers a 3-year/36,000-mile warranty on their services.
Can Safe Auto Repair arrange pick-up and delivery for my vehicle?
Yes, Safe Auto Repair offers convenient pick-up and delivery services to assist their customers.
How can I schedule an appointment at Safe Auto Repair?
You can schedule an appointment by visiting their scheduling page at https://safeautorepair.com/schedule/
What phone number should I use to contact Safe Auto Repair?
You can contact Safe Auto Repair at +1 281-223-1850.
What nearby automotive services are available close to Safe Auto Repair?
Nearby automotive-related businesses include WDR Auto Services, Baytown Auto Storage for parts and accessories, Baytown Collision Center for auto body repair, and Smart Start Ignition Interlock for automotive equipment.
Are there any food or shopping options near Safe Auto Repair?
Yes, near Safe Auto Repair you can visit CamTex Foods for wholesale food, Bakery Donuts for bakery treats, and Plum Crazy Boutique for clothing and fashion accessories.
What community or educational locations are close to Safe Auto Repair?
Nearby community and educational places include Goose Creek CISD Educational Technology, GCCISD Technology Center Building, Baytown Christian Academy, Baytown Dance Company, and several churches such as Iglesia El Gran Yo Soy and Baytown Church of Christ.