Safe Auto Repair

4.5
420 reviews

About

Auto Repair ShopAuto Air Conditioning ServiceBrake ShopOil Change Service StationTransmission ShopTire Shop
Safe Auto Repair exists to help others—not just through vehicle repairs but by making a meaningful difference in our community. Our mission is to keep you off your feet and ensure safety on the road, supported by our core values of excellence, integrity, and compassion. We believe in taking care of our customers in every way, offering a 3-year/36,000-mile warranty, expert master technicians, and convenient pick-up and delivery services.

Location

Safe Auto Repair
5750 North Main St, Baytown, TX
77521, United States

Hours

Reviews

4.5
420 reviews
5 stars
348
4 stars
16
3 stars
4
2 stars
3
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Lauren and Brandon for their excellent service.

Communication

Several reviews noted issues with communication, including lack of updates and inconsistent information regarding repairs and pricing.

Pricing Concerns

Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was overpriced or experienced unexpected charges.

Quality of Work

Feedback on the quality of repairs was varied; some customers were satisfied with the work done, while others reported unresolved issues or poor diagnostics.

Overall Experience

The overall experience was mixed, with some customers expressing satisfaction and loyalty, while others reported significant frustrations and negative experiences.
  • CH
    Chris Hebert
    4 days ago
    1.0
    Very disappointed with who ever runs this shop. Communication is everything. I dropped off my truck there on Tuesday at 11am. I told the guy there I need my truck back today. I had other doctors appointments to attend for the day so they had plenty of time to get it done. I got a phone call from them around 3 and said if I wanted them to do the flush or just change out the thermostat, I said just change the thermostat. They closed at 6 and called them at 5 to check the status on it and he told me they need to keep it overnight and finish it in the morning. They haven’t even got the part yet and wasn’t happy at all. I made it very clear that I needed it back the same day because I have to go to work in the morning. I went and picked my truck up and definitely will not do any business with this shop!
  • MA
    Mark Archer
    4 days ago
    5.0
    Very professional and quick to help with your repairs / services. Used them a few times now.
  • RM
    Ray Madden
    5 days ago
    5.0
    Took my wife’s Murano in for an oil change using their coupon which was honored without incident. Friendly and didn’t try to upsell me
  • ML
    Mayah Lamb
    Jan 5, 2026
    5.0
    I loved this place, they have food & drinks. Very nice & fast!
  • LP
    Lana Porter
    Jan 2, 2026
    5.0
    Very professional and great customer service !

Frequently Asked Questions About Safe Auto Repair

Where is Safe Auto Repair located?

Safe Auto Repair is located at 5750 North Main St, Baytown, TX 77521, USA.

What are the operating hours of Safe Auto Repair?

Safe Auto Repair is open Monday to Friday from 7:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays.