Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceBrake ShopOil Change Service StationTransmission ShopTire Shop
Safe Auto Repair exists to help others—not just through vehicle repairs but by making a meaningful difference in our community. Our mission is to keep you off your feet and ensure safety on the road, supported by our core values of excellence, integrity, and compassion. We believe in taking care of our customers in every way, offering a 3-year/36,000-mile warranty, expert master technicians, and convenient pick-up and delivery services.
Location
Hours
Reviews
4.5
410 reviews
5 stars
339
4 stars
16
3 stars4
2 stars3
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and knowledgeable, particularly highlighting individuals like Lauren and Brandon.
Communication
Several reviews noted issues with communication, including lack of updates on vehicle status and inconsistent information from staff.
Repair Quality
Mixed feedback on repair quality; while some customers were satisfied with the work done, others reported problems and dissatisfaction with diagnostics.
Pricing Transparency
Customers expressed concerns about pricing discrepancies and feeling misled about costs, particularly regarding diagnostics and repair estimates.
Timeliness
Some customers appreciated the quick turnaround for repairs, while others experienced delays and poor scheduling.
- B6Brian 66 days ago5.0Josh did it again!! I had a faulty battery terminal connection and he fixed it in less than 2 minutes. I STRONGLY recommend this business to all Baytown due to their exceptional customer service and great techs!!
- SRShawna RomikeNov 12, 20255.0Joshua and Justin along with the SAR Team were efficient, friendly, quick and communicative on both vehicles I have brought them. No pressure just the facts with pictures to support their findings. 10/10 recommend and will be using them again.
- GSGreg StrodeNov 8, 20255.0Fantastic service, fantastic people! Thank you Ms. Lauren for all your help and patience!!!
- RDRogue DieselNov 8, 20251.0It was a decent shop, the staff is very friendly, but definitely way overpriced for my taste, and it’s true, they did work with me but only to keeps them from honoring a warranty if I went my route on the repairs and they wouldn’t work with the prices, yes they did work on it, but they work they did, didn’t fix the problem, and yes it was a step to determine what the real problem was, so just paying full price for the work they did to not fix anything just left a bad taste in my mouth, and then, to have the nerve to charge me for the work they did, and come back to say you need a new motor, and still charge for the work on the bad motor at full price on top of the price for the new motor, that’s a bit shady to me.
- CKCharlie KinneyNov 6, 20254.0Great service along with honest diagnosis. They won't sell you things that dont need.
Frequently Asked Questions About Safe Auto Repair
Where is Safe Auto Repair located?
Safe Auto Repair is located at 5750 North Main St, Baytown, TX 77521, USA.
What are the operating hours of Safe Auto Repair?
Safe Auto Repair is open Monday to Friday from 7:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays.
What automotive services does Safe Auto Repair offer?
Safe Auto Repair offers a variety of services including auto repair, air conditioning service, brake repair, oil changes, transmission work, tire services, radiator repairs, muffler work, diesel engine repair, wheel alignment, and tune-ups.
Does Safe Auto Repair provide any warranties?
Yes, Safe Auto Repair offers a 3-year/36,000-mile warranty on their services.
Can Safe Auto Repair arrange pick-up and delivery for my vehicle?
Yes, Safe Auto Repair offers convenient pick-up and delivery services to assist their customers.
How can I schedule an appointment at Safe Auto Repair?
You can schedule an appointment by visiting their scheduling page at https://safeautorepair.com/schedule/
What phone number should I use to contact Safe Auto Repair?
You can contact Safe Auto Repair at +1 281-223-1850.
What nearby automotive services are available close to Safe Auto Repair?
Nearby automotive-related businesses include WDR Auto Services, Baytown Auto Storage for parts and accessories, Baytown Collision Center for auto body repair, and Smart Start Ignition Interlock for automotive equipment.
Are there any food or shopping options near Safe Auto Repair?
Yes, near Safe Auto Repair you can visit CamTex Foods for wholesale food, Bakery Donuts for bakery treats, and Plum Crazy Boutique for clothing and fashion accessories.
What community or educational locations are close to Safe Auto Repair?
Nearby community and educational places include Goose Creek CISD Educational Technology, GCCISD Technology Center Building, Baytown Christian Academy, Baytown Dance Company, and several churches such as Iglesia El Gran Yo Soy and Baytown Church of Christ.