Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceBrake ShopOil Change Service StationTransmission ShopTire Shop
Safe Auto Repair exists to help others—not just through vehicle repairs but by making a meaningful difference in our community. Our mission is to keep you off your feet and ensure safety on the road, supported by our core values of excellence, integrity, and compassion. We believe in taking care of our customers in every way, offering a 3-year/36,000-mile warranty, expert master technicians, and convenient pick-up and delivery services.
Location
Hours
Reviews
4.5
189 reviews
5 stars
157
4 stars
5
3 stars
3
2 stars
4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and accommodating staff, highlighting their willingness to go above and beyond for clients.
Communication
Many reviews noted excellent communication throughout the repair process, with updates provided via calls, texts, and even videos.
Quality of Work
While most customers were satisfied with the quality of repairs, some expressed concerns about recurring issues and the accuracy of diagnostics.
Timeliness
Several customers appreciated the quick turnaround times for repairs, although some reported long wait times during service visits.
Pricing Concerns
A few customers felt that the pricing was higher than expected, with some expressing dissatisfaction over perceived upselling or unnecessary repairs.
- KCKourtney Cox4 days ago5.0Wonderful experience at Safe Auto Repair in Mont Belvieu. Rodney was very helpful, and the general manager, James, was incredibly kind and took the time to explain everything. I had my alternator and battery replaced about 6 months ago, and a minor maintenance fix this time was completely free under warranty. Truly appreciative of their honesty and great customer service, highly recommend!
- HCHomero CazaresDec 31, 20255.0Rodney was great and upfront with everything! Service was great 👍🏼! Truck was returned clean! Thank you SAR!
- JMJ MDec 27, 20251.0Horribly overpriced. After seeing other reviews I’m not sure if they only target women, but they quoted my wife over 1.5x what the job cost and what we had it done for at a honest shop.
- CSCargel StoreyDec 22, 20255.0I had a very good experience at Safe Auto Repair, Mont Belvieu. The manager, James and the staff Eddie was gracious enough to accommodate me for my urgent car tire repair one early morning and got a free service for it. I am very grateful.
- LSLeslie ShakeDec 15, 20255.0My tires needed to be balance and they were able to get me fixed in a reasonable time. I noticed while I was waiting that they went above and beyond for another customer that was having issues with her vehicle.
Frequently Asked Questions About Safe Auto Repair
Where is Safe Auto Repair located?
Safe Auto Repair is located at 11010 Eagle Dr, Baytown, TX 77523, United States.
What are the operating hours of Safe Auto Repair?
Safe Auto Repair is open Monday through Friday from 7:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and closed on Sundays.
What types of services does Safe Auto Repair provide?
Safe Auto Repair offers a variety of automotive repair services including auto air conditioning, brake repair, oil changes, transmission repair, tire services, wheel alignment, radiator repair, muffler services, and general mechanic work.
Does Safe Auto Repair offer any warranties on their services?
Yes, Safe Auto Repair offers a 3-year/36,000-mile warranty on their vehicle repairs to ensure customer confidence and quality service.
Does Safe Auto Repair provide any convenience services for customers?
The shop provides convenient pick-up and delivery services to help customers stay safe and off their feet while their vehicle is being repaired.
How can I schedule a service appointment at Safe Auto Repair?
You can schedule a service appointment online by visiting https://safeautorepair.com/schedule/ or by calling +1 281-299-0106.
What is the phone number to contact Safe Auto Repair?
The primary phone number for Safe Auto Repair is +1 281-299-0106.
Are there any other automotive repair shops near Safe Auto Repair?
Yes, nearby automotive repair shops include M & T Auto Repair, which also provides automotive parts and accessories services.
What nearby financial institutions could customers visit when coming to Safe Auto Repair?
Nearby financial institutions include Mobile Oil Federal Credit Union, Rave Financial, Community Resource Credit Union, Edward Jones financial advising, and PrimeLending mortgage broker services, useful for managing finances conveniently during your visit.
What are some local attractions around Safe Auto Repair for customers to visit?
Customers can visit local attractions such as the Barbers Hill High School Baseball Field for outdoor activities and the Chambers County Children's Museum for family-friendly entertainment near Safe Auto Repair.