Club Car Wash

3.9
392 reviews

About

Car Wash
Providing the best car wash service in the Central United States, Club Car Wash offers a full menu of wash options for a variety of customers. Our menu of washes includes the Rookie Wash, VIP Wash, Elite Wash and the MVP Wash. Club Car Wash also offers each of these washes in a comprehensive list of monthly packages. These packages vary in price, allowing the customer to save monthly through membership. About Club Car Wash Founded as Tiger Express Car Wash in 2006, the company rebranded to Club Car Wash in 2019. Currently operating more than 120+ locations in Missouri, Kansas, Illinois, Iowa, Nebraska, Arkansas, Oklahoma, Texas, and Wisconsin; Club Car Wash is one of the largest and fastest growing express car wash companies in the Central United States. Club Car Wash has plans to scale rapidly into Kentucky, Tennessee, and Colorado through acquisitions and new developments.

Location

Club Car Wash
741 Old Austin Highway, Bastrop, TX
78602, United States

Hours

Reviews

3.9
392 reviews
5 stars
226
4 stars
48
3 stars
29
2 stars
22
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for poor attitudes and aggressive sales tactics.

Wash Quality

Many customers report dissatisfaction with the wash quality, noting that vehicles often come out still dirty or with damage, leading to frustration and loss of trust.

Cleanliness

The facility's cleanliness, particularly the bathrooms, has been highlighted as an issue, with several customers expressing disappointment.

Membership Experience

While some appreciate the convenience of the membership model, others feel pressured into signing up and have experienced billing issues.

Equipment Issues

Customers frequently mention problems with the wash equipment, including brushes not functioning properly and vacuums being out of service.
  • TM
    Tina Mayer
    Nov 17, 2025
    3.0
    When i get the chance to go here I get solicitation to buy a package deal . Everytime I decline this normally takes 3 times of telling the cashier NO I don't want your package. Then they pop off with so you won't be here In a month again I tell them no. I will tell you what do need I need your employees to not roll their eyes. Suck their teeth and walk off all flipping attitude when I have already said NO the 1st ,2nd and 3rd time. It is irritating !!! And I am the one spending money there to catch an attitude because I won't buy your package deal crap No means no the first time .
  • SW
    Spoon Weatherspoon
    Nov 13, 2025
    5.0
    Awesome Customer Service
  • LD
    Lisa Davis
    Nov 10, 2025
    1.0
    They take way too long "tryin" to process your card in a regular left lane then come to you saying your card is unable to process and go to a fast lane to process the card, all this while pushing buying membership. Not sure if that is a strategy, but it is very annoying and waste of my time.
  • JU
    Jana Underwood
    Oct 24, 2025
    1.0
    We have 2 BMW’s and another car signed up for unlimited plans. One of our BMW’s was rear ended by a truck. The experience getting it fixed was fine, but I worry it will happen again. I talked to the manager, explained that our BMW’s ability to go to neutral to drive can be tricky. There is a delay. I asked him if anything could be done to mitigate future accidents. He told me that I can leave the air dry early, but then I wouldn’t get the full service. I asked about distance between cars. He said “you can ask the guys” and I replied that I have and they declined. So my choices are not get the full service or worry that the car gets rearended. While they do pay for accidents, it’s a huge inconvience and terrible for the car. This isn’t a good fit for us and they lost our trust. They must just focus on volume, not customer experience.
  • IK
    Ivana Kenney-Saunier
    Sep 26, 2025
    2.0
    I would give them 5 stars but their bathroom is very dirty. I have a membership here and come around once a week to clean my car and choose not to go to the restroom because it’s so filthy. I feel as though it wouldn’t be hard to maintain considering I’m constantly seeing employees walking aimlessly.

Frequently Asked Questions About Club Car Wash

What types of car wash services does Club Car Wash offer?

Club Car Wash offers a variety of wash options including the Rookie Wash, VIP Wash, Elite Wash, and MVP Wash, along with monthly membership packages.

Where is Club Car Wash located in Bastrop, TX?

Club Car Wash is located at 741 Old Austin Highway, Bastrop, TX 78602.