Youngblood Automotive & Tire - Louis Henna West

Reviews

• FJ

  Francy Joachim

  Nov 16, 2025
  5.0
  I want to share my experience in a constructive way, because I believe businesses grow through honest feedback. While my first impression wasn’t ideal, I’m not leaving a low star rating as everyone has opportunities to learn, and I hope this review serves that purpose. I stopped by yesterday a little after noon. I knew the shop was close to closing, and since I was already driving by, I came in briefly to make an appointment to have a failing motor mount replaced. As a woman, I’m aware that it can sometimes be difficult to be taken seriously in automotive environments, so I made an effort to explain the issue clearly and directly to minimize unnecessary back-and-forth. Here’s how the conversation went: Andrew: “What seems to be the problem today?” Me: “I was driving by and know you’re closing soon. I just wanted to schedule an appointment—my right-side engine mount is collapsed. The car vibrates in Park, Neutral, and Reverse but stops in Drive.” Andrew: “Why do you think it’s the engine mount?” Me: “Because I saw it with my own eyes.” Andrew: “So either you’re a mechanic or you know a mechanic— which one is it?” I’ll leave the rest of the interaction out, as it isn’t necessary for the point I want to make. What is important is that comments like this can come across as dismissive and condescending, especially toward women who are often already fighting to be taken seriously when discussing their own vehicles. I’m sharing this because respect should be the foundation of any customer interaction regardless of gender. Please take this as an opportunity for coaching. Women are fully capable of understanding vehicle issues, and we deserve the same level of professionalism and courtesy as any other customer. I do hope my next experience is more reflective of the standards I know many shops strive to uphold.
• GL

  GC Trucking LLC

  Sep 30, 2025
  5.0
  Fast service and they were able to accommodate me by taking payments over the phone.
• JR

  John Rico

  Sep 22, 2025
  1.0
  Este lugar tiene un mal trato a los clientes, el que e “encargado” es altanero y prepotente!. No recomiendo para nada este taller!, vayan a otro
• BB

  Ben B

  Sep 15, 2025
  5.0
  Stopped by for a tire change, very pleasant and quick. I had a tire with tread separation so I stopped by to get it replaced. The check in process was quick and easy; the salesman was extremely friendly. They got my truck in quickly and examined the other tires and came back with a plan of action. I knew I had one bad tire in a dually setup and originally only planned to replace one tire. The tech came back with the salesman and explained the issue with only replacing one in that situation. I agreed and they completed the repairs quickly. Overall, I was very pleased with my experience here.
• MA

  Mustafa Alzubaidy

  Sep 11, 2025
  1.0
  Stay away that's all what I can tell you already change my tire services with Southern tire Mart there are excellent and (HONEST). UPDATE The credit You offered go to the new tires installation Your mistake not listening to customer cost me buying tires so you think you fixed the problem but I am the one pay for 2 tires, and it was one incident the second one when your alignment tech lied about the alignment and didn't fix anything and I lost the Chrome cap so instead of you have the nerves to reply you shouldn't say anything.

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