Business Details
About
Land Rover DealerAuto Maintenance
Building relationships, not selling vehicles, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. We proudly offer complimentary loan cars, complimentary car washes, and technology consultations
Location
Hours
Reviews
4.4
405 reviews
5 stars
334
4 stars
8
3 stars5
2 stars6
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the exceptional customer service, highlighting the professionalism, attentiveness, and friendliness of the staff.
Sales Experience
Many reviews noted a smooth and enjoyable car buying experience, with specific salespeople receiving high praise for their knowledge and support throughout the process.
Service Quality
The service department received mixed feedback; while many customers appreciated the thoroughness and efficiency, some reported issues with repairs and communication.
Communication
Several customers emphasized the importance of clear and timely communication from both sales and service teams, which contributed to their positive experiences.
Pricing Concerns
A few reviews mentioned concerns about high service costs and perceived dishonesty in trade-in valuations, indicating a need for transparency in pricing.
- KHKeith HeathNov 13, 20255.0Fabricio is as excellent in sales rep. Answered questions and wasn’t super pushy. Chris in parts was great aswell. Took care of me for a military discount. Can’t say enough good things about this dealership.
- RRRhea RoseNov 12, 20255.0I was a little nervous about buying a used car with more than average miles on it. But I was determined to buy a cash car. I found one here in great condition. Chase explained that is was an “as is” car, but when I saw a light pop on the dash and realized one of the keys had a low battery Chase told me to bring it back in and he would fix everything. He put me in a Range Rover until it was fixed. When I picked it up, my car was cleaned and working like new even though the problem was more than they expected. I have had no issues with it since. I love my car and the service I received.
- MBMarilyn BurkeNov 10, 20251.0Your commercial, which I frequently see on CBS AUSTIN, is ridiculous. You are NOT open on Christmas day, NO car lot is open on Christmas day. The only one who would go to a person's house to jump their car battery is none other than a relative, NOT a vehicle salesperson. It would be hard to get a relative on Christmas day to jump a dead battery unless dinner was over and they were already at the residence. The woman speaking in this commercial is a lunatic with a silly smile. Get rid of this commercial. It makes you look ignorant. Have you taken the time to read the reviews about this dealership? I recommend you do. In addition to the regular lousy service, there is NO visit from a salesperson on Christmas day to jump your battery. I asked the young lady who answered my call.
- CHClay HinesNov 5, 20255.0Car service is never fun or at a convenient time. Especially when it comes to a repair or a recall. But with Robin being my service adviser she has been PHENOMENAL! She has made the entire experience so easy and pleasant. She completely and fully embodies the definition of Sewell customer service. I have never been treated so kind and with such dignity and respect when having a vehicle serviced ever. Robin has gone above and beyond to ensure that every single step of the way I was informed on servicing and repairs. That I was comfortable and that I understood every detail of what was going on at all times. Sewell forever has a customer and my business. I will always give my highest regards and recommendations to Sewell.
- AAAshleyOct 28, 20255.0Always impressed with this service department and the employees at this location. No matter what the circumstances are they work with you and get you taken care of. This place blows the downtown location out of the water. No comparison.
Frequently Asked Questions About Sewell Land Rover North Austin
What are the operating hours of Sewell Land Rover North Austin?
Sewell Land Rover North Austin is open Monday to Friday from 8 AM to 7 PM, Saturday from 8 AM to 6 PM, and closed on Sundays.
Where is Sewell Land Rover North Austin located?
The dealership is located at 13910 FM 620 N, Austin, TX 78717, USA.
What unique services does Sewell Land Rover North Austin offer its customers?
They prioritize building relationships by offering complimentary loan cars, complimentary car washes, and technology consultations.
Can customers search for new vehicle inventory online at Sewell Land Rover North Austin?
Yes, customers can search the new vehicle inventory through their online portal at https://www.sewell.com/jaguarlandrovernorthaustin.
How can I contact Sewell Land Rover North Austin by phone?
You can reach Sewell Land Rover North Austin by calling +1 737-255-4100.
What type of dealership is Sewell Land Rover North Austin?
It is a Land Rover dealer that also provides auto maintenance services.
Are there any body shops near Sewell Land Rover North Austin for auto repairs?
Yes, Sewell Collision Center of North Austin is nearby and offers auto body and automation services.
Where can I grab coffee near Sewell Land Rover North Austin while waiting for service?
Nearby coffee options include Scooter's Coffeehouse and Cuppa Austin, both great spots to relax and enjoy a beverage.
Are there convenient food options close to Sewell Land Rover North Austin?
Yes, nearby food options include SONIC Drive In, Einstein Bros. Bagels, Suprabhat (an Indian vegetarian restaurant), Rome's Pizza, and Twin Panda offering Asian cuisine.
Is there a gas station near Sewell Land Rover North Austin where I can refuel?
You can find 7-Eleven and Tetco gas stations conveniently located near Sewell Land Rover North Austin.