Business Details
About
Auto Repair ShopBrake ShopOil Change Service StationTire ShopTransmission ShopAuto Air Conditioning Service
North Star Automotive is a family-owned auto repair shop in North Austin, committed to honest service, clear communication, and treating every customer like family. Under new ownership, we’re building on decades of local trust with a modern, welcoming facility and a team that puts people first. Whether you need routine maintenance or major repairs, we’re here to guide you mile after mile—with integrity, transparency, and care you can count on.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.9
133 reviews
5 stars
130
4 stars1
3 stars0
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their willingness to go above and beyond.
Trustworthiness
Many reviews emphasized the honesty and transparency of the mechanics, with customers feeling confident that they were not being upsold unnecessary services.
Efficiency
The business is noted for quick turnaround times on repairs and services, often completing work faster than expected.
Family Atmosphere
The shop is described as welcoming and family-oriented, with amenities for children and a clean waiting area, contributing to a positive customer experience.
Value for Money
Customers appreciated the fair pricing and perceived value of the services provided, often noting that costs were lower than expected.
- MAMike AliceaNov 14, 20255.0Do yourself a favor and choose North Star Auto for your car servicing. Best service, expertise and ownership you’ll find around.
- MMMatt MartinelliNov 8, 20255.0Highly recommend! My experience convinced me that this family owned business operates with full integrity. This location was formerly Rational Auto, owned by Paul, who was awesome. My experience with the new (current) ownership made it clear that Paul sold the business to an owner that is going to operate with the same excellence and integrity. My wife and I won’t need to look for an auto service and repair shop; we’ll be going to North Star.
- CHCaleb HarbisonNov 3, 20255.0Ryan and the crew diagnosed and fixed my fuel system issues and got me back on the road the same day. Thanks guys! You earned a repeat customer today!
- BWBrian WeichelOct 21, 20255.0In an out in 15 minutes for emissions testing, as promised. Great customer service and waiting room.
- TGTaylor GeorgeOct 16, 20255.0I really like this shop. They treat me very well and are local. They have been trustworthy. I really appreciated their clean waiting room with a bonus kids corner. It's the small and personal things that make all the difference
Frequently Asked Questions About North Star Automotive
Where is North Star Automotive located?
North Star Automotive is located at 12129 Roxie Dr, Austin, TX 78729, USA.
What are the business hours of North Star Automotive?
The shop is open Monday through Friday from 7:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
What types of automotive services does North Star Automotive provide?
They offer auto repair, brake services, oil changes, tire services, transmission repair, auto air conditioning service, auto electrical service, and auto tune-up service.
Is North Star Automotive family-owned and what is their service philosophy?
Yes, it is a family-owned shop committed to honest service, clear communication, and treating every customer like family.
How can I make an appointment at North Star Automotive?
You can request an appointment online at https://northstarautopro.com/request-an-appointment/.
Does North Star Automotive have wheelchair accessible facilities?
Yes, the shop has wheelchair accessible entrance, parking, and a unisex restroom.
What payment methods does North Star Automotive accept?
They accept credit cards, debit cards, and mobile NFC payments. They do not require cash only.
Which nearby automotive repair shops are close to North Star Automotive?
Nearby automotive repair shops include Rational Automotive Repair and Austin Z Clinic, offering additional options for maintenance and roadside assistance.
What other automotive-related businesses are near North Star Automotive?
Other nearby automotive-related businesses include Kia of North Austin Parts Center, Austin Auto Armor (auto detailing and car wash), and Awesome Cars LLC (used car dealer).
Are there any interesting places to visit near North Star Automotive while waiting for service?
You can visit nearby shopping places like Golf Cart King or the mattress and furniture store BoxDrop North Austin for a quick browse during your wait.