Business Details
About
Auto Repair ShopBrake ShopOil Change Service StationTransmission ShopAuto Air Conditioning Service
At Genuine Automotive & Diesel, you and your confidence are the most important piece of the puzzle. We provide a wide range of automotive repair services for your convenience. And remember, we want to keep you in our loyal customer family. If you don’t see the service you’re looking for, just ask!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Hours
Reviews
4.9
450 reviews
5 stars
425
4 stars
10
3 stars1
2 stars3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, highlighting excellent communication and personalized care.
Convenience
Many reviews mentioned the availability of loaner vehicles and pick-up/drop-off services, making the repair process more convenient for customers.
Quality of Work
The shop received positive feedback for thorough inspections, quality repairs, and fair pricing, with many customers expressing trust in their services.
Trustworthiness
Numerous customers noted the honesty and integrity of the staff, appreciating transparent communication regarding repairs and costs.
- MSMegan Schreven4 days ago5.0I am new to the area and my car was due for an oil change and I had a great experience here! The staff was friendly, professional, and kind. I was having a hectic morning and running late and Carey, Caren, and Seth were more than accomodating! The service was quick, efficient, and reasonably priced. I’ll definitely be coming back for future maintenance and would recommend this place to anyone looking for honest, reliable service. Bonus: they have a cutie Frenchie pup hanging out in the lobby that keeps you company while you wait! ☺️
- LMLyne Mock6 days ago5.0I brought my car in for an oil change and state inspection. Everyone was super friendly and the dogs were adorable! They had no issue with me setting up my remote office so I could get work done while I waited, and my cost out the door was MUCH less than what I was being charged at my dealership. All around incredible experience!
- LSLisa StrotherDec 26, 20255.0This is hands down the best automotive shop I've ever been to, and I've been to a lot. They did a thorough visual inspection of my car to make sure it was safe to travel. I will be going back at the first of the year to address some issues I do have. I would recommend them to anyone looking for car repairs! They are a 10+.
- JAJessica AngelDec 18, 20255.0I took my car here after getting rear ended. John stayed in constant communication with me regarding parts and repairs. I was given an estimated date of when it would be ready, but they finished it way sooner than expected. My car looks brand new. I’m happy with the services here and the customer service.
- EHEdward HeffenfelderDec 12, 20251.0So their review is why I went there. However they didn't fix the issue, said they test drove it and it still has some of the problems. Now when I call the service advisors are always busy and do not call back
Frequently Asked Questions About Genuine Automotive & Diesel
What are the operating hours of Genuine Automotive & Diesel?
Genuine Automotive & Diesel is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Genuine Automotive & Diesel located?
The business is located at 16501 Bratton Lane, Bldg 2, Suite A, Austin, TX 78728, USA.
What types of automotive services does Genuine Automotive & Diesel offer?
They provide a wide range of automotive repair services including brake repair, oil changes, transmission service, diesel engine repair, wheel alignment, auto electrical and air conditioning services.
Does Genuine Automotive & Diesel have wheelchair accessible facilities?
Yes, the shop has wheelchair accessible entrance, parking, seating, and restrooms including unisex and wheelchair accessible restrooms.
Is an appointment required to get service at Genuine Automotive & Diesel?
No, appointments are not required to receive service at the shop.
How can I schedule a service appointment with Genuine Automotive & Diesel?
You can schedule a service appointment online at https://genuineautomotive.net/schedule/ or call them at +1 512-410-2599.
Does Genuine Automotive & Diesel accept debit card payments?
Yes, they accept debit card payments and do not require cash only.
Are there any nearby automotive repair shops if I need alternative services?
Yes, nearby automotive repair shops include D Town Body Shop, North Austin Auto Repair, Rhino Transmission, Spillar Custom Hitches, Safelite AutoGlass, and Service King Collision, all within the local area.
What nearby places can I visit around Genuine Automotive & Diesel?
Nearby you can visit AMC Dine-In Tech Ridge 10 for movies, Klutch Boutique for shopping, and Alemyr Navas Bienestar for educational services, making it convenient to shop or relax before or after your vehicle service.
Are there any sports or recreational facilities near Genuine Automotive & Diesel?
Yes, Avila Soccer Round Rock, a sports club and amusement park, is nearby where customers can enjoy sports activities.