Business Details
About
Auto Body Repair
Auto Tek, Inc offers auto repair services, transmission repair, auto A/C services, and brake services in Austin, TX.
Location
Hours
Reviews
4.9
1,128 reviews
5 stars
1,084
4 stars
23
3 stars6
2 stars3
1 star12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and attentive service provided by the staff at Auto Tek.
Transparency
Many reviews highlighted the transparent communication regarding repairs and pricing, with no pressure tactics used.
Quality of Work
The quality of repairs and thorough diagnostics received high marks, with customers expressing satisfaction with the outcomes.
Pricing
While some customers found the pricing to be on the higher side, many felt the value justified the cost due to the quality of service and honesty.
Timeliness
Customers appreciated the quick turnaround times for repairs and the efficiency of the service.
- HRHangelic Rivera3 days ago5.0The team at Auto Tek is amazing! The communication was constant and kept me updated on any changes. Thank you for such an amazing service.
- SPShannon Pestka6 days ago5.0I am so happy I found AutoTek and the wonderful people who work there!! I needed my car looked over before going on a cross country road trip and they performed a 60+ point inspection. They were prompt with diagnosing my car. I did not expect them to start servicing my car same day since I had only scheduled for the inspection. I was totally prepared to make another appointment to get all the repairs done, but they started same day!! I really like their online system: it breaks things down into highest priority which makes it so much easier on the customer. There were even customized notes about brake pad thickness etc. They provide images of your vehicle and even offer external videos explaining why it might be important to get certain repairs done. I could easily accept or decline any of their recommended services. There was absolutely no pressure!! I even called and spoke to my actual technician (Zach) becuase I had additional questions and he was honest and thorough. I appreciate when I'm not hounded to complete every service all at once. He told me the things I absolutely needed to get done before I drive my car cross country, then told me the things I can wait on. He was very quick to send me over quotes. I thought their pricing on parts and labor were extremely reasonable! It was so easy looking over their reports/quotes/navigating their online system. I greatly appreciciate their thoroughness. It was even easy to pick my car up after hours. You will not find me going back to the dealership for my future car needs. AutoTek has definitely earned my business in the future! And for a girl in her 20's.. this has been the most stress free process ever. I cant say enough wonderful things about my experience!!
- IWIsaac WanamakerNov 14, 20255.0They weren't able to find the root cause of my intermittent issue, but they did comp my diagnostic fee. They also sent me home with some wiring schematics so I can continue to tinker and test. I usually only take my car to a mechanic when I lack the tools/facilities myself, so the attribute I really look for in a mechanic is integrity, and the folks at Auto Tek have integrity. They are polite, communicative, and (most importantly) I don't believe they would lie to you to make money (e.g. scare you into unnecessary work, which is sadly common). Their staff was knowledgeable and precise, not the type to cut corners to cobble things together. While I didn't get the outcome I was hoping for, I would trust my vehicle with these guys any day. I'm leaving this review since they didn't charge me for the time they spent, so at the very least maybe I can give a prospective new customer the confidence to trust these folks with their business.
- SLStanley LinNov 13, 20255.0Brandon and the staff at Auto Tek did a great job with fixing my car. I will be coming here from now on for my maintenance needs for my other cars.
- KSKevin SkonnordNov 13, 20255.0I am so glad I went to AutoTek! We had an Audi Q8, per the dealership we needed to replace the coolant pump. The dealership gave us a quote of $6,500!!! Once it was inspected by the team at AutoTek not only was I extremely happy to see that their quite was 1/4 the price of the dealership, they also found other minor issues, that the dealership had missed, these minor issues could have easily caused major problems later. The whole experience was great and they will be my new go to shop for all my vehicles!
Frequently Asked Questions About Auto Tek
What are your hours of operation?
Auto Tek, INC. is open for business Monday through Friday from 7:00 am to 5:00 pm.
Do you offer any [ guarantees / warranties ] for your work?
We provide a PAC warranty that covers both parts and labor for 24 months or 24,000 miles, whichever comes first.
What are services do you offer?
Our service offerings include brake repairs, steering and suspension work, oil changes, and exhaust system maintenance.
What are the hours of operation for Auto Tek?
Auto Tek is open Monday through Friday from 7:00 am to 5:00 pm and is closed on weekends.
Does Auto Tek offer any warranties on their services?
Yes, Auto Tek provides a PAC warranty covering parts and labor for 24 months or 24,000 miles, whichever comes first.
What types of automotive services does Auto Tek provide?
Auto Tek offers brake repairs, steering and suspension work, oil changes, exhaust system maintenance, transmission repair, auto A/C service, and tune-ups.
Where is Auto Tek located?
Auto Tek is located at 4313 Gillis St, Austin, TX 78745, USA.
What payment options are accepted at Auto Tek?
Auto Tek accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Visa, and Zelle.
How can I contact Auto Tek for service inquiries?
You can contact Auto Tek at their local phone number +1 512-326-3881 or email autotekrepairservice@gmail.com.
What nearby Mexican restaurants can I visit near Auto Tek?
Nearby Mexican restaurants include Taqueria Number 3 La Escondida, Taqueria La Escondida #3, and Taqueria La Tapatia, great options to enjoy before or after your vehicle service.
Are there any tire service centers near Auto Tek?
Yes, Firestone Complete Auto Care, Discount Tire, and Austin Quality Tires are nearby and offer tire sales and repair services compatible with Auto Tek's automotive offerings.
What local attractions or services are close to Auto Tek?
Close to Auto Tek are facilities like The Voorhes for event photography, Bethel Assembly of God church, and Blazer Tag arcade for family fun activities.
Since when has Auto Tek been established and what associations is it part of?
Auto Tek was established in 1993 and is associated with the Better Business Bureau (BBB), Automotive Service Association (ASA), and American Automobile Association (AAA).