Business Details
About
Auto Body Repair
Auto Tek, Inc offers auto repair services, transmission repair, auto A/C services, and brake services in Austin, TX.
Location
Hours
Reviews
4.9
1,157 reviews
5 stars
1,112
4 stars
24
3 stars6
2 stars3
1 star12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and communicative staff, highlighting their honesty and transparency.
Quality of Work
The quality of repairs and thorough diagnostics received high marks, with many customers expressing satisfaction with the effectiveness of the services provided.
Pricing
While some reviews noted that prices were higher than competitors, many customers felt the value was justified due to the quality of service and lack of pressure for unnecessary repairs.
Trustworthiness
Auto Tek is frequently described as honest and reliable, with customers appreciating the straightforward communication regarding necessary repairs.
- JUJake UnruhJan 5, 20265.0I took my vehicle in needing a full inspection of the suspension and fuel system. They did an excellent job giving the whole car the inspection it needed and we took care of the outstanding items accordingly. As well as finding some other things that were equally as important that we took care of. But it wasn't hard selling or pushy. Just a clear list of what was found and what should be taken care of. The work was done efficiently, the communication was ongoing and direct, and they had me on my way as soon as they could and that was even on a week with a holiday. The pricing was fair and there was an extremely clear detail of line items for the work being done, broken down in a way that made it very flexible for what you could accept and decline. For someone that does a lot of work themselves, going out on a limb to find a mechanic shop that I can trust always feels like a potential risk. I'm very happy that I took the chance with Auto Tek and will definitely trust my car with them for anything I need done.
- JEJennifer EdwardsJan 5, 20265.0Prompt, precise, professional. And just down the street from my house....
- DHDana HomickJan 2, 20265.0I have been going to Auto Tek for over 15 years. They are honest and trustworthy, always explain thoroughly what's going on and let me know what is imperative to fix now, and what can wait.
- RGRich GraftonJan 2, 20265.0Made an appointment for wheel alignment. They were ready when I showed up and finished the work timely as promised for a reasonable price.
- IKI KhanDec 5, 20255.0I’ve been going to AutoTek for over 10 years now, ever since a Honda dealership gave me a $3–4K estimate and AutoTek did only the necessary work for about half the price. They were honest then about what didn’t actually need to be replaced, and they’ve been just as straightforward ever since. This is the third car I’ve brought to them, and they’ve always been reasonably priced, clear in their communication, and never “find” extra things to fix like so many other shops and dealerships do. I trust them completely with my car.
Frequently Asked Questions About Auto Tek
What are your hours of operation?
Auto Tek, INC. is open for business Monday through Friday from 7:00 am to 5:00 pm.
Do you offer any [ guarantees / warranties ] for your work?
We provide a PAC warranty that covers both parts and labor for 24 months or 24,000 miles, whichever comes first.
What are services do you offer?
Our service offerings include brake repairs, steering and suspension work, oil changes, and exhaust system maintenance.
What are the hours of operation for Auto Tek?
Auto Tek is open Monday through Friday from 7:00 am to 5:00 pm and is closed on weekends.
Does Auto Tek offer any warranties on their services?
Yes, Auto Tek provides a PAC warranty covering parts and labor for 24 months or 24,000 miles, whichever comes first.
What types of automotive services does Auto Tek provide?
Auto Tek offers brake repairs, steering and suspension work, oil changes, exhaust system maintenance, transmission repair, auto A/C service, and tune-ups.
Where is Auto Tek located?
Auto Tek is located at 4313 Gillis St, Austin, TX 78745, USA.
What payment options are accepted at Auto Tek?
Auto Tek accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Visa, and Zelle.
How can I contact Auto Tek for service inquiries?
You can contact Auto Tek at their local phone number +1 512-326-3881 or email autotekrepairservice@gmail.com.
What nearby Mexican restaurants can I visit near Auto Tek?
Nearby Mexican restaurants include Taqueria Number 3 La Escondida, Taqueria La Escondida #3, and Taqueria La Tapatia, great options to enjoy before or after your vehicle service.
Are there any tire service centers near Auto Tek?
Yes, Firestone Complete Auto Care, Discount Tire, and Austin Quality Tires are nearby and offer tire sales and repair services compatible with Auto Tek's automotive offerings.
What local attractions or services are close to Auto Tek?
Close to Auto Tek are facilities like The Voorhes for event photography, Bethel Assembly of God church, and Blazer Tag arcade for family fun activities.
Since when has Auto Tek been established and what associations is it part of?
Auto Tek was established in 1993 and is associated with the Better Business Bureau (BBB), Automotive Service Association (ASA), and American Automobile Association (AAA).