AUS Economy Parking in Austin, TX, offers convenient and reliable long-term parking services near ABIA. Our 24/7 roving customer service vehicles provide efficient tire inflations, vehicle location assistance, and emergency jump starts for your peace of mind. We also provide EV charging stations and battery jump services to meet all your parking needs in the 78719 area.
Customers frequently reported long wait times for shuttles, often exceeding 30 minutes, leading to frustration and dissatisfaction.
Customer Service
Feedback indicated a mix of experiences with customer service, with some praising helpful staff while others reported rude and unprofessional interactions.
Parking Experience
While some customers found the parking process easy and affordable, others faced issues with navigation and signage, leading to confusion.
Safety Concerns
Several reviews mentioned incidents of theft or damage to vehicles, raising concerns about the security of the parking lot.
CA
Cain Andrews
Jan 4, 2026
1.0
No shuttle for ever! Called the number they were so rude the line was long and has to wait for shuttles 3 times and took over an hour
Worst part was the lady on the phone called Sunday at 1 am
SM
Steve Messana
Jan 3, 2026
2.0
Understaffed. 5 minute to 30 minute wait for shuttle. Dispatch customer service is surly and argumentative. Avoid it if you can.
JJ
joe moore (JEEPDOC)
Dec 31, 2025
1.0
Hard as heck to find, they need better/more signage!
JB
John Blocker
Dec 23, 2025
5.0
If you have disabled veteran plates use the disabled veteran line when you get there hit the assistance button and then when they tell you to you you insert your ticket your stay is waived you have free parking.
BP
Beom Park
Dec 22, 2025
1.0
30 + min waiting, while 4 Employee Lot shuttles pass by. Several people called and all we got was "they're on their way". And we had to wait for another 20 min. You'd think they'd come every 10 min or so given that it's an official parking service for the airport
Frequently Asked Questions About AUS Economy Parking
What services does AUS Economy Parking offer?
AUS Economy Parking offers long-term parking near ABIA, with 24/7 roving customer service for tire inflation, vehicle location assistance, and emergency jump starts. They also provide EV charging stations and battery jump services.
Where is AUS Economy Parking located?
It is located at 3600 Presidential Blvd, Austin, TX 78719, near Austin-Bergstrom International Airport (ABIA).
What are the operating hours of AUS Economy Parking?
The parking lot is open 24 hours a day, 7 days a week.
What payment methods are accepted at AUS Economy Parking?
They accept American Express, Cash, MasterCard, and Visa payments.
How can I contact AUS Economy Parking customer service?
You can reach them by phone at +1 512-530-3300 or email at customercare@spplus.com.
Is there an app to help find parking at AUS Economy Parking?
Yes, you can use the Parking.com app available on both Android and iOS platforms for convenient parking reservations and information.
Are there electric vehicle charging stations available at AUS Economy Parking?
Yes, EV charging stations are available to accommodate electric vehicles.
What nearby dining options are available around AUS Economy Parking?
Nearby dining includes Schlotzsky's sandwich shop, Asleep At The Wheel RoadHouse barbecue restaurant and pub, Saxon Pub, The Salt Lick Taco Bar, Jo’s Coffee, Fara Cafe, Hat Creek Burger Company, and MAD greens salad bar.
What nearby travel and rental services are near AUS Economy Parking?
Advantage Rent A Car and E-Z Rent-A-Car are nearby car rental services. Austin-Bergstrom International Airport terminals, including Barbara Jordan Terminal and Southwest Airlines, are also close by for travel needs.
Are there useful points of interest near AUS Economy Parking for travelers?
Yes, travelers can visit the Barbara Jordan Statue, use the Travelex Currency Services for currency exchange, and relax in the United Club airport lounge near the parking lot.