Business Details
About
Volkswagen DealerUsed Car Dealer
Hiley Volkswagen of Arlington is a new and used Volkswagen dealership located in Arlington, TX. We proudly serve the Arlington area with new and used Volkswagen vehicles, auto parts, repair and auto financing. Stop by today for a test drive!
Location
Hiley Volkswagen of Arlington
1461 E Interstate 20, Arlington, TX
76018, United States
Hours
Reviews
4.5
1,969 reviews
5 stars
1,630
4 stars
83
3 stars
35
2 stars
32
1 star
189
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Mo, Rocky, and Lori for their exceptional service.
Sales Experience
Many reviews noted a positive car buying experience, with sales representatives being attentive and accommodating to customer needs.
Service Quality
While most feedback on service was positive, some customers reported issues with service delays and miscommunication regarding appointments.
Communication
Customers appreciated the clear communication and updates provided during both the sales and service processes.
Mixed Experiences
A few reviews indicated dissatisfaction with pricing transparency and unexpected fees during the purchasing process.
- CWChris Wright5 days ago5.0Had an excellent experience at Highly Volkswagen in Arlington. Mo was awesome to work with and was super helpful, honest, and easy to communicate with. Couldn’t have asked for a better experience.
- THTim Hoffert6 days ago5.0I have had one of the most pleasant experience at Hiley Volkswagen! I cannot stress enough how Salesperson JOSH not only has been very professional, but has provided great customer support. I uphold his diligence!! Tim Hoffert
- LJLibby JacksonJan 2, 20265.0Rocky Santiago, my Sales Rep, was helpful and highly knowledgeable without being pushy. He allowed me to take the time I needed to make a decision. Chris, the Finance Manager, had my paperwork ready and took the time to explain what I was signing. He was friendly and patient in answering all my questions. I had a good experience with Hiley and would recommend them.
- CGChristopher GoadDec 30, 20255.0Great sales team! Friendly staff that makes you feel important and wanted as a customer. I've bought a lot of cars and Ricky and Mari really made me feel like they were willing to work with my needs to get me in the vehicle I wanted. Would definitely return to them.
- RTRyan TubbsDec 19, 20252.0I had an appointment set and arrived on time. Keep in mind I like to wait until the service is done. Since I bought my Tiguan new, it came with 2 completely maintenance services. The 1st service took a little over 2 hrs and this 2nd service took over 3 hrs. The main thing was an oil change and the second time they balanced and rotated the tires. I understand being busy, but what's the point an setting an appointment?!?!? The staff was nice but I would definitely consider looking around for other reputable mechanics that are certified to work on Volkswagens.
Frequently Asked Questions About Hiley Volkswagen of Arlington
Where is Hiley Volkswagen of Arlington located?
Hiley Volkswagen of Arlington is located at 1461 E Interstate 20, Arlington, TX 76018, USA.
What are the operating hours of Hiley Volkswagen of Arlington?
The dealership is open Monday through Saturday from 8:30 AM to 8:00 PM and closed on Sundays.
What types of vehicles does Hiley Volkswagen of Arlington offer?
They offer both new and used Volkswagen vehicles.
Does Hiley Volkswagen of Arlington provide vehicle repair and maintenance services?
Yes, they offer auto parts, repair services, and oil changes for Volkswagen vehicles.
How can I contact Hiley Volkswagen of Arlington for inquiries or service appointments?
You can call them at +1 817-575-6000 or visit their website at https://www.hileyvw.com/ to schedule a service or test drive.
What financing options are available at Hiley Volkswagen of Arlington?
The dealership offers auto financing options to assist customers in purchasing vehicles.
Are there other car dealerships near Hiley Volkswagen of Arlington?
Yes, nearby dealerships include Vanguard Kia of Arlington, Hiley Mazda of Arlington, and Classic Chrysler Dodge Jeep Ram Fiat of Arlington, offering a variety of automotive options.
Where can I find automotive repair services near Hiley Volkswagen of Arlington?
Nearby automotive repair services are available at Hiley Mazda of Arlington, Don Davis Service Center, and Galaxy 8 Car Detailing.
Are there dining options close to Hiley Volkswagen of Arlington for customers?
Yes, customers can visit nearby restaurants such as Saltgrass Steakhouse, El Tako y Mas, and Subway when visiting the dealership.
Is there a convenient place for vehicle detailing near Hiley Volkswagen of Arlington?
Galaxy 8 Car Detailing, offering car wash and auto detailing services, is located near the dealership.