Clay Cooley Mitsubishi of Arlington

4.2
2802 reviews

About

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Welcome to Clay Cooley Mitsubishi of Arlington Clay Cooley Mitsubishi of Arlington is your premier destination for new Mitsubishi models in Arlington. Our Arlington dealership carries an impressive selection of new and pre-owned cars, crossovers, and SUVs for you to choose from. We are conveniently located near Dallas and Fort Worth in Arlington at 1500 West I-20. Visit us today to trade in your current vehicle for a new or pre-owned Mitsubishi.

Location

Clay Cooley Mitsubishi of Arlington
1500 W Interstate 20, Arlington, TX
76017, United States

Hours

Reviews

4.2
2,802 reviews
5 stars
2,103
4 stars
113
3 stars
53
2 stars
65
1 star
468

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism, friendliness, and helpfulness of the staff, particularly highlighting individuals like Robert, Enrico, and Jervonte for their exceptional service.

Sales Experience

Overall, customers reported a positive car buying experience with a smooth, no-pressure environment, although some noted issues with miscommunication and pressure tactics from certain sales representatives.

Service Department

The service department received consistent positive feedback for being thorough, efficient, and trustworthy, with specific mentions of staff like Adam and Edgar providing excellent service.

Transparency Issues

Several reviews indicated concerns about transparency and honesty during the sales process, with some customers feeling misled about pricing and additional fees.

Mixed Reviews

While many customers had great experiences, there were notable negative reviews regarding unprofessional behavior and lack of integrity from some staff members, particularly in the finance department.
  • KK
    Ken Kemp
    Nov 17, 2025
    5.0
    The staff were amazing. I was in and out in a couple hours. Xavier and Monique were especially helpful. One of the better car buying experiences I ever had.
  • JN
    John N
    Nov 17, 2025
    1.0
    Buyer beware - shady business practices I purchased a Bronco 3 weeks ago at Clay Cooley Ford. This is just a warning in case all of the Clay Cooley dealerships have the same practices. I went in asking for the advertised price. I was told the only way to get the advertised price with to purchase their Family Guarantee which was simple a claw back of the discount shown in their advertisement. Shady business tactic at best. Next, the finance team messed up my finance paperwork for my trade in and they are holding on to nearly $5,000 of my money. It's been 3 weeks and counting. This is the absolute worst purchasing experience that I have had.
  • DM
    Doniven Morrison
    Nov 12, 2025
    5.0
    Last week I called Mitsubishi and spoke with Lila about something with my car she was very helpful she redirected me to ket and ian in the service department they really gave me great info with the car I just bought and they help me out a lot that day and I wanna give my thanks out also to the mechanic his name was sam if it was for him my car wouldn’t be fix and also my car wouldn’t be so clean if it wasn’t for heydi she definitely put the effort into cleaning my car but all the above it was great service, nice people.
  • CZ
    Caitlin Zimmermann
    Nov 3, 2025
    5.0
    Worked with Enrico and he was the best car salesman we have ever worked with! Made the process very comfortable and easy, Don the manager was very helpful as well and the finance guys made everything easy to understand and did not hide any fees or add ons, very honest and straightforward forward. Thank you Enrico!
  • SJ
    Sunshine Joiner
    Oct 25, 2025
    5.0
    My experience was great ! I wasn’t sure how things were gonna go especially after dealing with other car companies prior to my visit . But I would like to Thank Dan, Mo, Max and both finance guys for making my buying experience great! They worked as a Team and executed. I left very satisfied not once but twice . They even helped my sister get a car . So if you’re in the area and you’re in need of a vehicle I recommend going to see either one of these people & you won’t be disappointed .

Frequently Asked Questions About Clay Cooley Mitsubishi of Arlington

Where is Clay Cooley Mitsubishi of Arlington located?

Clay Cooley Mitsubishi of Arlington is located at 1500 W Interstate 20, Arlington, TX 76017.

What are the business hours for Clay Cooley Mitsubishi of Arlington?

The dealership is open Monday through Saturday from 9:00 AM to 8:00 PM and is closed on Sundays.