Predatory design, poor signage, and zero accountability
I parked in what was clearly a single, undivided lot — no barriers, no signage, just a few QR codes posted in random places. I scanned the one closest to my car and paid immediately. I was ticketed for supposedly parking in a different lot operated by the same company, even though there were no visible boundaries or warnings that scanning the wrong QR code would result in a citation.
Their system is confusing by design: multiple QR codes in the same space, each tied to a different "lot". It’s the perfect trap for people trying to do the right thing.
I had to send photos, explain the issue, and escalate through there lackluster support system. Only after multiple emails did they finally void the ticket. If I hadn't fought back, I'd be out $70–$115 for doing nothing wrong.
Be very careful with any lot managed by Metropolis. Their setup is misleading, their dispute process is slow, and it feels like they're hoping most people will just give up and pay.
What is the name and type of the business located at 631 8th Ave S, Nashville?
The business is called Metropolis and it is a parking garage operated by SP Plus Corporation.
What are the operating hours of Metropolis parking garage?
Metropolis is open 24 hours a day, every day of the week.
Which forms of payment are accepted at Metropolis parking garage?
Metropolis accepts American Express, MasterCard, and Visa for payment.
How can I contact Metropolis parking garage for inquiries?
You can contact Metropolis by phone at +1 856-485-9703 or by email at nashville@spplus.com.
Is Metropolis parking garage currently closed?
No, Metropolis parking garage is open and not closed.
Where can I find parking discounts and more information for Metropolis?
Visit the page at https://nycparking.spplus.com/yext for parking information and discount coupons.
What is the official website for Metropolis parking garage in Nashville?
The website is https://parking.com/nashville/lot/m-riggans-non-marketstreet for information about Metropolis parking.
What nearby places can I visit after parking at Metropolis?
Nearby you can visit Carter Vintage Guitars to explore vintage musical instruments, or enjoy local brews at Jackalope Brewing Company - The Den and Marble Fox Brewing Company.
Are there convenient dining options close to Metropolis parking garage?
Yes, nearby restaurants include Arnold's Country Kitchen, Jamie's Southern Kitchen, and The Catbird Seat offering a variety of American and Southern cuisine.
What local attractions or services are accessible near Metropolis that might interest visitors?
Visitors can experience local culture at Prima at Paseo South Gulch, relax at The NOW Massage Nashville Gulch spa, or visit the bookstore Goddess and the Moon.