Business Details
About
Auto Repair Shop
RM Motor Werks Inc provides auto repair services to the Knoxville, TN area.
Location
Hours
Reviews
4.8
149 reviews
5 stars
142
4 stars1
3 stars0
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, highlighting excellent communication and responsiveness.
Quality of Work
Overall, customers reported high satisfaction with the quality of repairs and performance upgrades, often exceeding expectations.
Trustworthiness
Several reviews emphasized the shop's integrity and honesty, with many customers expressing confidence in the services provided.
Pricing
While some customers found prices to be high, many felt that the quality of work justified the costs, and several noted fair pricing for the services rendered.
Communication Issues
A few customers experienced lapses in communication regarding service updates and estimates, indicating a need for improvement in this area.
- AWAdam WilsonOct 7, 20255.0I had the work to my mk4 supra done at rm motorwerks. My technician Colton was excellent! Very thorough and ocd with his work. He showed me progress along the way. He is one of the only people I would trust to touch my supra at this point. Now, I've now known roddy for a year and a half. He's a great guy. We have at times argued like a married couple over different issues, but always found common ground. In the time my car has been in and out for different reasons, there have been quite a few service writers, some good, others, fairly ignorant when it comes to vehicles, it was just a job to them (they are no longer there). Communication between done service writers to roddy back to writers and then to customers was lacking at times. Communication between me and roddy was always good tho. Prices on things can be rather shocking on some things. And sticking to certain prices quoted as best as possible would be good, but I do understand things come up. It's building a car, rarely does anything go 100% smooth. Roddy has always been friendly, even when I would lose my cool over certain things, but he would always try and do the right thing. I feel like at times, time management for certain things was lacking and one thing that I was never happy about, is that I requested that I get to see the car for a dyno run/ pull, which I never got, and was never offered during that time. It was my first time having a car on a dyno and it would have been epic for me to be there to see and hear it. But can't change that. All in all, my experience was good with a few hiccups along the way. I would rate everything as a whole an 8.5, which is very good by my standards.
- JEJames EdwardsAug 25, 20255.0Great and fast service, Craig was very knowledgeable and definitely will be back for more performance upgrades.
- DWdavid westAug 25, 20255.0Great performance shop especially for my high end cars. Thanks to Craig he is a Porsche owner and enthusiast that got my car running the best it ever has and no one else in the area would tune it. I didn’t think my Porsche turbo s could be any better but he proved me wrong. The launch control hits hard and brought my car 0-60 under 2 seconds. I highly recommend them and could not be happier!!!
- EKElliott KaduckJul 8, 20252.0RM performed $600 worth of unauthorized work on my car and wouldn't release it without payment. RM is 0/2 for the cars I've brought them. Both jobs turned out to be complete disasters, either in the short or the long term. Their work has been careless in several instances and extremely slow in all instances (usually months). Communication is consistently poor. I never felt like a priority here and RM did not take care of me as a customer. They utterly failed to be a trustworthy, professional, dependable shop. Learn from my mistake - stay away.
- DND NelsonJun 15, 20251.0Asked three times for an estimate on a muffler delete. Took then almost a week to get it to me but still keep sending emails wanting a review. Seem more concerned with that. Estimate is $400 more than a few months ago, very strange? I'll be taking my business elsewhere. Almost $1,000 for a muffler delete is ridiculous and you shouldn't have to ask three times for one.
Frequently Asked Questions About RM Motor Werks Inc
Do I need an appointment for repairs or maintenance?
Yes, you do need to make an appointment with our shop prior to coming in.
How often do I really need to have my oil changed?
You need to have your oil changed at least once a year or mileage-based.
How can I obtain a copy of my service records?
Contact RM Motor Werks Inc, and we can get you a copy.
What high-performance cars do you service?
RM Motor Werks Inc offers performance upgrades for the following brands: Porsche, Audi, Volkswagen, BMW, Mercedes Benz, Lamborghini, McLaren, Ferrari, Chevrolet, and Ford.
Do I need an appointment for repairs or maintenance at RM Motor Werks Inc?
Yes, you need to make an appointment prior to coming in for repairs or maintenance.
How often should I have my oil changed at RM Motor Werks Inc?
You should have your oil changed at least once a year or mileage-based as recommended.
How can I obtain a copy of my service records from RM Motor Werks Inc?
You can contact RM Motor Werks Inc directly and they will provide you a copy of your service records.
What high-performance car brands does RM Motor Werks Inc service?
They service and offer upgrades for Porsche, Audi, Volkswagen, BMW, Mercedes Benz, Lamborghini, McLaren, Ferrari, Chevrolet, and Ford.
What are the operating hours of RM Motor Werks Inc?
RM Motor Werks Inc is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What types of automotive services does RM Motor Werks Inc provide?
They offer services like auto repair, dyno tuning, high-performance upgrades, suspension and brake repairs, wheels and tires, HVAC, engine and transmission repair or replacement, oil changes, and tune-ups.
What payment options are accepted at RM Motor Werks Inc?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Invoice, Mastercard, PayPal, Samsung Pay, and Visa.
Where is RM Motor Werks Inc located?
Their address is 6227 Enterprise Dr, Knoxville, TN 37909, United States.
Are there any nearby automotive-related businesses near RM Motor Werks Inc?
Yes, nearby places include other RM Motor Werks Inc locations providing brake service, tire shop, automotive repair, and auto customization services that can complement your visit.
What other types of businesses are located near RM Motor Werks Inc?
Nearby you can find businesses such as LeafGuard of Knoxville (home service), HoneyBee Styling and Design (event planning), and Cobalt Packaging (industrial equipment). These offer additional services you might find useful before or after your visit.
How can nearby places help if I'm visiting RM Motor Werks Inc?
If you're visiting RM Motor Werks Inc, you can also explore nearby services like Downtown Digital USA for printing or sign making, or relax at K2 Volleyball gym. This can make your visit more convenient and productive.