Business Details
About
Auto Repair ShopBrake ShopOil Change Service Station
RM Motor Werks Inc. of Knoxville, TN, prides itself on delivering unparalleled auto repair and performance upgrade services to every customer who walks through our door. Our team is passionately committed to ensuring that you and your vehicle receive the highest level of care. From oil changes and brake repairs to engines and transmissions, we've got you covered. We also specialize in vehicle enhancements and custom fabrication. Plus, all our repairs come with a 24-month, 24,000-mile nationwide warranty on parts and labor.
Location
Hours
Reviews
4.8
150 reviews
5 stars
143
4 stars1
3 stars0
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, highlighting excellent communication and responsiveness.
Quality of Work
Overall, customers reported high satisfaction with the quality of work performed on their vehicles, particularly for performance upgrades and repairs.
Trustworthiness
Several reviews emphasized the shop's integrity and honesty, with many customers expressing confidence in the services provided.
Pricing
While some customers found prices to be high, many others felt that the pricing was fair for the quality of service received.
Communication Issues
A few reviews noted inconsistent communication, particularly regarding estimates and updates on vehicle status.
- ILisaac LeaNov 24, 20255.0Brought my car in to have some upgrades installed. RM did a great job of keeping me updated on the cars progress throughout the whole build. Car drives amd sounds amazing great customer service will definitely be using them in the future for other things
- AWAdam WilsonOct 7, 20255.0I had the work to my mk4 supra done at rm motorwerks. My technician Colton was excellent! Very thorough and ocd with his work. He showed me progress along the way. He is one of the only people I would trust to touch my supra at this point. Now, I've now known roddy for a year and a half. He's a great guy. We have at times argued like a married couple over different issues, but always found common ground. In the time my car has been in and out for different reasons, there have been quite a few service writers, some good, others, fairly ignorant when it comes to vehicles, it was just a job to them (they are no longer there). Communication between done service writers to roddy back to writers and then to customers was lacking at times. Communication between me and roddy was always good tho. Prices on things can be rather shocking on some things. And sticking to certain prices quoted as best as possible would be good, but I do understand things come up. It's building a car, rarely does anything go 100% smooth. Roddy has always been friendly, even when I would lose my cool over certain things, but he would always try and do the right thing. I feel like at times, time management for certain things was lacking and one thing that I was never happy about, is that I requested that I get to see the car for a dyno run/ pull, which I never got, and was never offered during that time. It was my first time having a car on a dyno and it would have been epic for me to be there to see and hear it. But can't change that. All in all, my experience was good with a few hiccups along the way. I would rate everything as a whole an 8.5, which is very good by my standards.
- JEJames EdwardsAug 25, 20255.0Great and fast service, Craig was very knowledgeable and definitely will be back for more performance upgrades.
- DWdavid westAug 25, 20255.0Great performance shop especially for my high end cars. Thanks to Craig he is a Porsche owner and enthusiast that got my car running the best it ever has and no one else in the area would tune it. I didn’t think my Porsche turbo s could be any better but he proved me wrong. The launch control hits hard and brought my car 0-60 under 2 seconds. I highly recommend them and could not be happier!!!