Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Flying J Corporate Building in Knoxville, TN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Location
Pilot Flying J Corporate Building
5508 Lonas Drive, Knoxville, TN
37909, United States
Hours
Reviews
2.9
230 reviews
5 stars
82
4 stars
21
3 stars
14
2 stars
10
1 star
103
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted unsanitary conditions in restrooms and showers, with reports of dirty facilities and lack of maintenance.
Customer Service
There are numerous complaints about rude staff and poor customer service, with some customers feeling ignored or mistreated.
Parking Problems
Drivers expressed frustration over tight parking spaces and issues with double parking, leading to difficulties in finding adequate parking.
Food Availability
Several customers reported a lack of food options and poor quality of available meals, with some locations running out of food early.
Billing Concerns
Customers raised issues regarding billing practices, including unexpected charges and difficulties in resolving payment disputes.
- JJJacob Phillips (JAKE)Sep 17, 20255.0Awesome company to be associated with.
- KGKeith GuinnAug 25, 20251.0Truckstops who claim to know or even understand what the typical truck driver wants, but like all politicians, they know nothing. When a driver needs to do laundry, well because their clothes are dirty. But he can't because the corporations believe they know best and don't work technology is better than something that does work. Why don't you pull your head out of the abyss and actually care about your customers, hmmm novel idea.
- CBCyndi BlakeAug 22, 20255.0I just want to give a shout out to Store 4580 in Prosperity, SC. It is the nicest store and has the cleanest restrooms. Every employee is friendly. The gas pumps are always flowing, card readers working and always got the snacks.
- RRRobertJul 16, 20251.0Message is for Adam Wright sir the pilot off of Pritchard Rd is double parking bobtail trucks ordered be this store management she has ordered her stuff to walk the truck parking lot every day to consolidate the trucks which creates issues with the same trucks to meet their appointment time for the trucking business. Sir one parking spot is for one truck not two or three just one and this pilot truck stop is the only one I have came across that does this in my 40 plus years attending pilots wonderful truck stops. Sir I'm sure you most likely didn't know what is going on so please look into this matter sir and thanks from a long time customer. PS when a driver can't do his job due to Pilot we all failed him don't you agree.
- KHKevin HigginsJul 6, 20251.0I hope somebody calls me from pilot headquarters. I'm a professional driver. I drive between 500 and 700 mi a day. It's July 5th and I stop at a flying j on Friday road outside of Orlando Florida and I call one 9 travel center on Kings road. They both informed me that they now charge regular people with regular vehicles $10 a night to park and that now all pilots and flying J's are doing this across the country. Needless to say, I just came across the country from Chicago, Alabama, Tennessee, Missouri, Arkansas, Mississippi. Have not heard this one time. Not to mention I was on the East Coast the week before and did not hear this. I am not paying to park in a regular parking space to get 6 hours of sleep as a professional driver in a sprinter van. I will find a dead end in the middle of nowhere in the woods to sleep or at a cracker barrel. I'll go to TA travel centers and pay $5 before I pay $10 to sleep in a parking space. It's sad that companies are getting this greedy. I hope this is not the way pilot and flying j are going. I hope that this general manager that started in January loses his job for stealing from customers and is only doing this just to be greedy and by the way, they're not charging an 18 wheeler in a 80-ft space to park in their back lots unless it's prime parking.I believe that's to discrimination, why do you as a company differentiate between truck drivers driving and 80 ft rig and us other guys that drive sprinter vans or small box trucks.
Frequently Asked Questions About Pilot Flying J Corporate Building
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search.
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location have RV dump station?
For a list of RV amenities and services, please visit our website at https://pilotflyingj.com/rv-services or download our myRewards Plus app and create an RV account.
Does this location sell propane? Cost?
For a list of RV amenities and services, please visit our website at https://pilotflyingj.com/rv-services or download our myRewards Plus app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a cat scale?
Yes, all of our locations have CAT scales.
Fuel options at location, including DEF and biodiesel.
Please visit our website for more information on fuel options and blends: https://pilotflyingj.com/fuel-prices
Does this location have a restaurant or driver’s lounge?
Great question! Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Flying J Corporate Building in Knoxville offer?
Pilot Flying J Corporate Building in Knoxville provides fuel (gasoline, diesel, DEF), high-speed pumps, Wi-Fi, overnight parking, showers, snacks, drinks, fresh foods, and the best coffee on the interstate.
What are the operating hours for this location?
The location is open 24 hours from Monday to Friday and closed on Saturdays and Sundays.
Are showers available at the Pilot Flying J location in Knoxville?
Showers are available, but availability varies by location. You can use the store locator tool at https://locations.pilotflyingj.com/search to find specific details.
Can anyone purchase a shower at this location?
Yes, anyone can purchase a shower at Pilot Flying J locations.
What types of payment methods are accepted here?
This location accepts American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, EBT, and cash.
Does the Knoxville Pilot Flying J location have CAT scales for trucks?
Yes, all Pilot Flying J locations, including Knoxville, have CAT scales.
Is there overnight parking available at this Pilot Flying J location?
Yes, overnight parking is available; however, for location-specific rules, it is recommended to contact the store directly.
What are some nearby places of interest around the Pilot Flying J Corporate Building?
Nearby places include Pilot Travel, Thrive Papermill (a social service organization), Dani Huckaby Counseling, City Hills Church, Fuse Sportsplex (soccer field), and Chili's Knoxville restaurant. Visitors can explore these locations before or after their visit.
Are there nearby hotels for customers traveling to Pilot Flying J in Knoxville?
Yes, hotels near the location include La Quinta Inn & Suites Knoxville Papermill, Red Roof Inn, and Holiday Inn Knoxville Central, providing convenient accommodation options.
How can I use nearby transit or travel services to reach Pilot Flying J Corporate Building?
Nearby travel services like Pilot Travel and Pilot Travel Hq Amex can assist customers in planning their trips and provide transportation support to reach the Pilot Flying J location.