Business Details
About
Auto MaintenanceAuto Repair ShopElectric Vehicle Charging Station
Rivian's Service Centers are by appointment only. Demo drives are available at this location, book yours now through our site.
Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team. Our team of service advisors will set out the optimal repair plan to get you back on the road. The service center has a waiting room with Wi-Fi, water, and snacks. If you’d like to experience a vehicle in person you can check out our Rivian Spaces or set up a demo drive.
Location
Hours
Frequently Asked Questions About Rivian Service + Demo Center
What are the operating hours of the Rivian Service + Demo Center in Franklin?
The center is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 4:00 PM, and closed on Sundays.
How can I book a demo drive at the Rivian Service + Demo Center?
You can book your demo drive online through the Rivian website or directly via the link https://rivian.com/demo-drive/book.
Is the Rivian Service + Demo Center open to walk-in customers?
Rivian's Service Centers operate by appointment only, so please schedule your visit in advance.
Where is the Rivian Service + Demo Center located?
It is located at 305 5th Ave N, Franklin, Tennessee, 37064-2607, United States.
Does the Rivian Service + Demo Center offer any amenities for customers while they wait?
Yes, the center has a waiting room equipped with Wi-Fi, water, and snacks for customer comfort.
How can I contact Rivian Service + Demo Center for support or inquiries?
You can reach them at their main phone number +1 615-716-9794 or use their 24/7 toll-free service support at +1 888-748-4261.
Can I submit a service issue online or via an app for the Rivian Service + Demo Center?
Yes, service issues can be submitted directly through the Rivian app available on both iOS and Android platforms.
What types of services does the Rivian Service + Demo Center provide?
The center provides service and maintenance for electric vehicles, including repairs coordinated by service advisors.
What are some nearby automotive service and repair options around Rivian Service + Demo Center?
Nearby you will find Franklin Automotive Service and Repair and Franklin Automotive, both offering automotive repair, parts, and oil change services to complement your visit.
Are there places near the Rivian Service + Demo Center where I can grab a bite or a snack?
Yes, nearby places include Tchoupitoulas Street Snoballs, Juice Bar Franklin, Franklin Cafe, and McDonald's for various food and beverage options.