Joe Stewart Collision of Collierville is family owned and operated. Throughout the years, we have enjoyed a history of excellence by consistently raising the bar for the collision repair industry.
These are vultures and they keep your car way to long months and months to where you have to make another claim They charge storage fees. The storage fees are so high. The insurance company donβt even wanna cover it. This place is ridiculous. I would never recommend this place to anybody.
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NH
N. H.
Nov 3, 2025
5.0
Driver's license slid underneath climate control panel and gear shift console. Stopped by Joe Stewart Collision in Collierville on a recommendation from Bluff City Land Rover. Console was disassembled to retrieve my driver's license, and carefully reassembled. The labor charge was very reasonable and the customer service was exceptional.
MD
Melanie Day
Nov 3, 2025
5.0
Joe Stewart is the only place i will take my vehicle to for repairs. They know what they are doing and my vehicle looks brand new. If you have an import or luxury vehicle don't waste your time with other body shops!!
EF
Eric Franks
Aug 15, 2025
2.0
I chose this shop based on a referral from the local BMW dealership and friends, but my experience was far from what I expected.
From the start, communication was a problem. It took a week and multiple follow-ups just to schedule a simple windshield replacement and recalibration β despite me providing photos and handling the insurance process myself promptly. I often had to call or text to get updates, and more than once, promised call-backs never happened.
Prior to dropping the vehicle off, Bryan and I had agreed to use BMW OEM glass. Upon pickup, I learned this was not done and that they used what my insurance preferred instead β despite me confirming with multiple insurance reps that I could use any shop and any glass.
I also never received a call that my car was ready; I had to call to find out. When I picked it up, there were clear quality-control issues:
A random plastic piece left on the center console
Glue residue on the exterior A-pillars
Wipers with visible residue
I understand the car canβt be washed immediately due to adhesive cure times, but a quick wipe-down and check before delivery should be standard.
While the work appears functional, the delays, miscommunication, deviation from agreed parts, and lack of attention to detail made this a disappointing experience. Hopefully, this feedback helps improve their process going forward, but based on this visit, I will not be returning to this location.
SF
Steve Frase
Aug 13, 2025
5.0
I will always bring my car to Joe Stewart's.
Unparalleled expertise and very professional.
I'd call them friends and 100% trust their work!
Frequently Asked Questions About Joe Stewart Collision
What services does Joe Stewart Collision offer?
Joe Stewart Collision offers auto body repair, auto detailing, windshield repair, alloy wheel repair, head lamp restoration, interior trim repair, paint and body repair, frame and unibody correction, pin striping, and windshield rock peck repair.
What brands does Joe Stewart Collision specialize in for collision repair?
They specialize in BMW, Mercedes Benz, Ferrari, VW, Acura, Chevy, Chrysler, Ford, Infiniti, Jaguar, Porsche, Toyota, Maybach, and Lexus vehicles.
What are the operating hours of Joe Stewart Collision?
They are open Monday through Friday from 8:00 AM to 5:30 PM and closed on Saturdays and Sundays.
Is Joe Stewart Collision certified and associated with any organizations?
Yes, they are a Factory Certified Mercedes-Benz Collision Repair Facility and have factory-trained BMW & Mercedes collision repair technicians. They are also associated with the Better Business Bureau.
Where is Joe Stewart Collision located?
Joe Stewart Collision is located at 400 Distribution Parkway, Collierville, TN 38017, USA.
What payment options does Joe Stewart Collision accept?
They accept cash, check, Discover, invoice, Mastercard, and Visa.
Is Joe Stewart Collision wheelchair accessible?
Yes, the facility has wheelchair accessible entrances, parking, and restrooms with unisex and wheelchair access.
Are there nearby places I can visit after my service appointment at Joe Stewart Collision?
Yes, nearby you can visit Mojitos, a restaurant and bar, or Coffee X-Press for dining options, as well as Suggs Park for outdoor activities.
What nearby businesses can assist with related automotive or home services?
Nearby businesses include Joe Stewart Body Shop for auto detailing and repair, Collierville Locksmith for key services, and R. A. Sharp Construction Company for construction services.
Are there nearby financial or insurance services at Collierville?
Yes, Amin Mulji, CHFC, CIMA Financial Advisor and insurance agencies like Kimberly Taylor - State Farm and Shelter Insurance - Thomas Rodgers are nearby for financial and insurance needs.