Penske Truck Rental

Reviews

• JC

  Julian Cowell

  Dec 21, 2025
  1.0
  Rent a Moving truck for a military move, pick up was not an issue. Brakes were kind of spongy while driving to Florida got hit with rain and the cab was not sealed properly so water poured into the cab getting all over my phone and then after arriving to my destination seen that the box had a severe leak which leaked all over some of my personal belongings they credited me $200 and said I would have to go throughtheir corporation claims department to seek further reimbursement. Tried to do that multiple times over a four month span. Mr. David Valverde Mendez Helped me with an initial claim and gave me the information but again was no help after that because he said there’s nothing he could do. It’s out of his hands and I helped me with an initial claim and gave me the information but again was no help after that because he said there’s nothing he could do. It’s out of his hands and I kept trying to reach out to the customer service line that would help me resolve the issue per his guidance and after now six months still nothing I have given up and this is now the second time I’ve had issues with Penske during my Probably had well over $2000 in water damage to some of my stuff and also my phone got water damaged as well because as you can see in the picture, the water literally poured all over my phone from where my phone holder was. And again attached are the emails after months of waiting and I just got reverted back to reach out to them again which they didn’t do anything. He didn’t try to reach out on his end. Give them my case number just said yeah I keep trying to reach out to them.
• AL

  aaron lucas

  Nov 12, 2025
  5.0
  Great customer service. Youski Outstanding gentleman, highly recommend doing business with him
• TH

  Trisha Henderson

  Jul 21, 2025
  5.0
  Great team! great service

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